Data Protection Support Officer

The PureGym Way

PureGym is the No.1 gym operator in the UK, and the 4th largest gym operator worldwide. With 600+ gyms and over 2 million members across the UK, Europe & the US, we are the gym where Everybody is Welcome. We champion diversity and are committed to providing a workplace where everyone feels free to be. We’re proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . We offer:

• Free nationwide gym membership for you + 1
• Hybrid working
• A truly flexible working culture
• Personal private healthcare, including digital GP
• Life insurance x4
• Company pension contribution
• 25 days annual leave, plus 1 personal day
• Option to purchase additional holiday (up to 5 days)
• Great learning & development resources
• Enhanced maternity pay, paternity and adoption leave

About the team

The Data Protection Support Officer and Data Compliance Specialist will make up the Data Protection team for the organisation. The team provide expertise to ensure that the business is protected and remains compliant in all practices whilst remaining agile and being able to operate and make risk based commercial decisions.

The Role

Location: London - 2 days in the office (ability to travel internationally)
Type: Full Time
Contract type: Perm

The Data Protection Support Officer will support the Data Compliance Specialist in ensuring that the organisation is compliant in all Data Protection Regulation across the PureGym Group including UK, Denmark, USA and Switzerland.

Key responsibilities:

• Act as first point of contact for all emails sent to the Data Protection mailboxes
• Review, categorise, prioritise and respond to incoming external data protection requests and queries
• Escalate complex or high-risk issues to the DPO
• Track and conduct all member and employee Subject Access Requests and maintain Subject Access Request log. Coordinate with teams to gather requested information, complete redactions for SARs and maintain accurate records of all requests received.
• Action and maintain a log Right to Erasure requests, and send out responses to requestors
• Complete and log Data Breach reports and mitigating actions for low-medium risk breaches, and escalate high risk breaches immediately
• Supply monthly reports of mailboxes activity
• Support training and awareness initiatives alongside the Data Compliance Specialist based on mailbox trends
• Support the Data Compliance Specialist with other Data Protection compliance activities as required

The Person

Have demonstrable experience and knowledge within Data Protection work from a similar position, with a particular focus on handling Data Rights Request and Data Sharing with third parties

• Are collaborative and dialogue-oriented with a can do attitude
• Well organized and a practical problem solver with a keen attention to detail
• Disciplined, is calm under pressure, and thrives working at pace
• Strong diligence, prioritization, and organizational skills, and is an initiative taker
• Educational background is desirable, but it is a prerequisite that you have experience working with data protection compliance in the UK and Europe
• Highly proficient in Microsoft tools (word, excel, PowerPoint)
• Experienced in building strong & credible relationships with a wide stakeholder group
• A dedicated and hard-working team player with high energy, and who communicates effectively and works collaboratively
• Lives and breathes our values in everything they do
• Hybrid working with a minimum of 2 days a week in the office and willingness to travel Internationally as required

PureGym is proud to be an equal opportunities employer. Our company mantra is ‘Everybody Welcome’ and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve.

Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere.

Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.

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