SME Account Handler / Broker

Bruin Financial
London

Commercial Account Handler / Broker (Acturis User)

Our client, a well-regarded and fast growing independent insurance brokerage, is seeking a skilled and detail-oriented Commercial Account Handler / Broker to join their expanding team. This is a fantastic opportunity for an experienced broker to work across a diverse SME portfolio, supporting both new business and renewals, and providing a high standard of service to a loyal and growing client base.

This position is ideal for someone confident working with premium spends upward of £10,000, with clients including:
• Restaurant Chains & Hospitality Groups
• Care & Nursing Homes
• Property Owners & Developers
• Franchise & Multi-site Businesses

The Role
The successful candidate will provide comprehensive broking and administrative support to Account Executives and Directors, ensuring a seamless client experience throughout the policy lifecycle.
Key responsibilities include:
• Managing renewals, mid-term adjustments, and new business quotations.
• Using Acturis to prepare documentation, process adjustments, and maintain accurate records.
• Liaising with clients to gather risk information, provide updates, and resolve queries.
• Negotiating terms with insurers and building strong market relationships.
• Preparing presentations, slips, schedules, and policy summaries.
• Ensuring full FCA compliance and adherence to internal procedures.

The Candidate
Our client is looking for a professional, personable and proactive individual with a solid understanding of commercial insurance products and systems.
Key requirements:
• Minimum 2 years’ experience in a commercial insurance broking or account handling role.
• Essential: Strong working knowledge of Acturis.
• Familiarity with a range of SME commercial risks, including Property, Liability, and Combined covers.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Cert CII qualification preferred or working towards (support offered).

What’s on Offer
• Competitive salary based on experience
• Annual bonus and incentives
• Ongoing professional development and CII support
• A supportive, friendly, and collaborative team environment
• Exposure to a varied and interesting commercial client base

Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination. As a champion of equal opportunity employment we welcome applications from all suitably qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry. Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.

Posted 2025-09-12

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