Cleaner (Hiring Immediately)

PURPOSE OF THE ROLE To provide excellent cleaning service to the communal areas of the buildings within the Osiers Gate development. Ensure a high level of customer service is provided for the residents of the development. Provide a professional, planned, ad-hoc and proactive cleaning service across all common parts, entrances and assist in effective waste management activities Report any unusual cleaning requirements, security, health and safety concerns to the Caretaker on discovery. Provide verbal or written reports providing helpful or useful information that may or will improve the level and quality of services to residents. To conduct routine cleanliness checks, actioning problems directly where possible, otherwise reporting all issues to either the Concierge or line manager. PRIMARY DUTIES AND ROLE: · To be responsible for the cleanliness of entrances, lifts, landings, corridors, and stairs of each block. · Vacuuming and mopping floors across all buildings including lobbies, corridors, staircases, and lift areas. · Wiping and sanitising lift interiors, lift buttons, and main entrance doors using microfiber cloths. · Cleaning Gym, reception, office areas, kitchens, and toilet facilities. · Addressing any immediate cleaning issues on floors or common areas as they arise. · Consult with the Concierge & Caretaker daily to ask if any ad hoc cleaning is required. · Report concerns about contractors’ activities on site to the Concierge. · Raise maintenance, cleanliness, or H&S concerns with the Concierge. · Ensure all common parts are safe, clean, and obstruction-free. · Report improper use of hallways (e.g. storage of bikes, pushchairs). · Support and take instructions from the Concierge and Caretaker. · Any cleanliness issues reported by the Concierge should be addressed on the same day. SKILL AND EXPERIENCE: · Professional attitude to service provision. · Ability to work independently and multitask. · Friendly, helpful, polite, and courteous. · Smart appearance and tidy in uniform. · Trustworthy. · Ability to identify opportunities for improvement and add value to the customer experience. · Promote open communication with honesty and respect. · Proactively support daily operations. · Work collaboratively with on-site staff. Working hours: 8am to 4pm, 1 hour unpaid for lunch break Location: Osiers Gate 1-20 Enterprise Way London SW18 1EJ