Housing Solutions Reviews Officer (Hybrid)

Housing Solutions Reviews Officer (Hybrid) needed in Lambeth, £28.07ph PAYE – Reference: OR25888

2 days in office, 3 days remote

• To be senior in rank to Housing Officers and provide an independent legal review of cases where a customer is dissatisfied with a decision on the allocation of housing.
• To liaise with external partners and carry out statutory review enquiries and proceedings prior to review decisions
• To ensure that statutory decisions are able to withstand, political, media and legal scrutiny.
• To provide effective, professional Review and Appeal service on behalf of the Housing Service.
• To work professionally with service users, their representatives and other agencies involved with Reviews and Appeals.
• To work collaboratively with other teams within Homeless Services to deal with Reviews and Appeals within the prescribed time limits.
• To instruct legal services on Housing Act appeals and represent the Client in Court as and when required.
• To manage and control the use of costly temporary accommodation during the review and Court appeal process.
• To ensure that all work is carried out in accordance with the current relevant legislation, and any central government or Lambeth policies, procedures and performance measures.
• To contribute to the work of the Unit and report to the Review Manager.
• Perform administrative tasks for the Review Team.
• Liaise with the Legal Department to prevent any Judicial Review threats.
• To communicate effectively with staff within the team and the Unit in connection with review and appeal cases.
• To write and issue statutory review decisions.
• To provide an effective, efficient and professional reviews and appeals service to service users and their representatives.
• To have specialist knowledge of the Equality Act Care Act, Mental Health Acts, Immigration Acts, Children Act, Welfare Reform Act and the Housing Act /Homelessness Reduction Act.
• To provide the Review Team Manager with feedback from the Review and Appeals process in order to improve the quality of casework decisions and reduce the number of reviews and appeals.
• To work co-operatively and professionally with other Lambeth staff and any external agencies, voluntary bodies, statutory agencies and other organisations who have an input into the work of the Review Team.
• To comply with all relevant statutory requirements, Government Guidance and Codes of Conduct, Lambeth policies and procedures, professional and performance standards and good housing and homelessness practice.
• To assist and review in developing a full range of information and publicity for all clients as well as internal procedures and other stakeholder
• To deputise for Review Manager as and when necessary.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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