ASB Officer

3 months contract with local authority

The role focuses on delivering exemplary customer service by addressing and resolving cases of anti-social behavior (ASB) to enhance the quality of life for residents. This position requires a proactive and responsive approach, adhering to the Council’s ASB policies and procedures. The role is primarily office-based and involves collaboration with local communities and partner agencies to effectively manage ASB issues.

Responsibilities

• Conduct thorough investigations of ASB cases to gather credible evidence and determine appropriate interventions.
  
• Utilize prevention, diversionary, and enforcement mechanisms to stop ASB, ensure witness safety, and prevent recurrence.
  
• Draft high-quality investigative documents, including officer statements and affidavits, for use in trials.
  
• Prepare court bundles, draft court orders, and liaise with legal advisors and court personnel.
  
• Represent the Council in court proceedings.
  
• Keep customers and stakeholders informed about case progress with timely and accurate responses.
  
• Undertake risk assessments and make referrals to relevant support services for vulnerable victims and perpetrators.
  
• Address breaches of leasehold/tenancy conditions and take necessary actions.
  
• Gather intelligence and evidence for enforcement actions against ASB and drug-related activities.
  
• Collaborate with police, enforcement officers, and partner agencies to resolve ASB incidents.
  
• Develop patrol plans with ASB Estate team members to address ASB hotspots.
  
• Work with the Metropolitan Police and Integrated Enforcement Team on community safety initiatives.
  
• Assist in developing and delivering ASB-related projects and improving the ASB service.
  
• Promote equality and meet the diverse needs of residents and staff.
  
• Contribute to the council’s priorities and outcomes, fostering a ‘one organisation’ approach.
  
• Develop positive relationships with colleagues, stakeholders, and communities.
  
• Support organizational change and learning, promoting innovation and accountability.
  
• Adhere to the council’s health, safety, and welfare policies.
  

Requirements

• Proven experience in investigating and managing ASB cases.
  
• Strong understanding of ASB policies, procedures, and legal frameworks.
  
• Excellent communication and interpersonal skills.
  
• Ability to draft high-quality legal documents and represent the Council in court.
  
• Experience in collaborating with law enforcement and partner agencies.
  
• Strong problem-solving skills and ability to work under pressure.
  
• Commitment to promoting equality and diversity.
  
• Ability to manage multiple tasks and prioritize effectively.
  
• Familiarity with risk assessment and referral processes for support services.