ASB Officer

CRA GROUP RECRUITMENT AND PAYROLL LTD
Tower Hamlets, Greater London

3 months contract with local authority

The role focuses on delivering exemplary customer service by addressing and resolving cases of anti-social behavior (ASB) to enhance the quality of life for residents. This position requires a proactive and responsive approach, adhering to the Council’s ASB policies and procedures. The role is primarily office-based and involves collaboration with local communities and partner agencies to effectively manage ASB issues.

Responsibilities

  • Conduct thorough investigations of ASB cases to gather credible evidence and determine appropriate interventions.
  • Utilize prevention, diversionary, and enforcement mechanisms to stop ASB, ensure witness safety, and prevent recurrence.
  • Draft high-quality investigative documents, including officer statements and affidavits, for use in trials.
  • Prepare court bundles, draft court orders, and liaise with legal advisors and court personnel.
  • Represent the Council in court proceedings.
  • Keep customers and stakeholders informed about case progress with timely and accurate responses.
  • Undertake risk assessments and make referrals to relevant support services for vulnerable victims and perpetrators.
  • Address breaches of leasehold/tenancy conditions and take necessary actions.
  • Gather intelligence and evidence for enforcement actions against ASB and drug-related activities.
  • Collaborate with police, enforcement officers, and partner agencies to resolve ASB incidents.
  • Develop patrol plans with ASB Estate team members to address ASB hotspots.
  • Work with the Metropolitan Police and Integrated Enforcement Team on community safety initiatives.
  • Assist in developing and delivering ASB-related projects and improving the ASB service.
  • Promote equality and meet the diverse needs of residents and staff.
  • Contribute to the council’s priorities and outcomes, fostering a ‘one organisation’ approach.
  • Develop positive relationships with colleagues, stakeholders, and communities.
  • Support organizational change and learning, promoting innovation and accountability.
  • Adhere to the council’s health, safety, and welfare policies.

Requirements

  • Proven experience in investigating and managing ASB cases.
  • Strong understanding of ASB policies, procedures, and legal frameworks.
  • Excellent communication and interpersonal skills.
  • Ability to draft high-quality legal documents and represent the Council in court.
  • Experience in collaborating with law enforcement and partner agencies.
  • Strong problem-solving skills and ability to work under pressure.
  • Commitment to promoting equality and diversity.
  • Ability to manage multiple tasks and prioritize effectively.
  • Familiarity with risk assessment and referral processes for support services.
Posted 2025-09-11

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