Antisocial Behaviour Manager London and Southeast - London

Antisocial Behaviour Manager London and Southeast - LondonJob Reference: 002113Salary: Starting £46,915 rising to £48,910 after successful Probationary periodEmployment Type: Permanent

Additional role requirements:
DBS Check
Full UK Driving License and access to a car

Do you have the passion and leadership to help shape safer, stronger communities?
We’re looking for a dynamic and inspiring Antisocial Behaviour Manager to lead our team in delivering outstanding services to residents.

This is a key leadership role where you’ll be responsible for driving operational excellence, leading high-profile Antisocial Behaviour cases, and working collaboratively with partner agencies to tackle crime, prevent harm, and foster safer, more vibrant neighbourhoods.

If you’re ready to lead from the front, challenge traditional approaches, and make a tangible difference in people’s lives, this could be the perfect opportunity for you.

What’s in it for you.

In addition to the salary, we offer a number of benefits, including:

• High street discount schemes
• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
• Flexible bank holidays take them when it suits you
• Car leasing scheme
• Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing

• Lead and motivate the Antisocial Behaviour team, inspiring a culture of excellence, accountability, and innovation

• Take the lead on complex and high-profile Antisocial Behaviour cases, ensuring a fair, victim-focused approach

• Collaborate with residents, community partners, and enforcement agencies to prevent and resolve Antisocial Behaviour

• Drive service improvement through data analysis, performance monitoring, and root cause analysis

• Ensure compliance with housing law, tenancy agreements, and regulatory standards

• Support early intervention and tenancy sustainment initiatives to prevent legal action

• Champion mediation and community-based solutions for low-level disputes

• Encourage creative problem-solving and fresh approaches to community safety

• Represent PA Housing at key meetings, panels, and local partnerships

• Promote resident engagement, ensuring their voices shape local safety strategies

What we’re looking for:

You’ll thrive in this role if you:

• Have proven experience managing Antisocial Behaviour, community safety, or housing teams

• Understand housing and tenancy legislation and how to apply it in practice

• Are confident handling complex cases and collaborating with legal teams and enforcement partners

• Bring excellent communication, negotiation, and influencing skills

• Are an inspiring leader who empowers others and builds strong relationships

• Can analyse data and use insight to improve services and outcomes

• Are adaptable, forward-thinking, and open to trying new approaches

• Bring empathy, resilience, and a genuine commitment to resident wellbeing

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

Disclosure and Barring Service:

This role requires of the successful candidate to complete a standard DBS check. A standard DBS check will show any spent and unspent convictions.

So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.

Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email [email protected] - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.