Accommodation Clerk

pursue what matters

We are recruiting an Accommodation Clerk to join our team working at RAF Northolt, HA4 6NG.

You will be responsible for managing accommodation bookings, delivering exceptional customer service, maintaining accurate records, and ensuring clear and effective communication with both colleagues and customers.

This role requires strong organizational skills, communication abilities, and the ability to work in a fast-paced environment.

Aramark UK are making a work life balance achievable whilst still working in hospitality, cultivating your culinary career with a world leading organisation. Aramark provides world-class contract catering services to our extensive list of clients across the UK, including Defence and Judicial, private industry and Education. We are lucky to have some of the best Culinary and Catering talent that the UK has to offer working within our teams.

To be eligible for this role, due to the sector requirements: you must have been a UK resident for the past 3 years and have legal right to work in the UK and be able to pass full security vetting and DBS checks.

What we offer:

• This is a permanent part-time position, 20 hours per week, working Monday to Friday, 10:00 to 14:00.
• The hourly rate is £12.21 .
• Catering facilities on site, discounted meals on shift, on-site gym, scheduled holiday period at Christmas, free uniform, free on-site parking.
• You will have access to our Employee Benefits app - which includes online GP access, Employee Assistance Scheme, cycle to work scheme , 100's of discounts, including savings on your weekly supermarket shop and weekend treats. 
• We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.
• You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within.
• As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes , so that your learning journey can continue.

A day in the life of an Accommodation Clerk:

• Work alongside our key stakeholders to provide an excellent service Communicating by email approximately 50 per day.
• Process booking requests through various communication methods.
• Prepare arrival packs for overnight guests to the site.
• Maintain accurate software and excel databases.
• Communicate with other Aramark departments such as the cleaning team and management.
• Liaise with the onsite customer departments as needed.
• Complete additional arrival and departure processes for long-term guests.
• Maintain confidentiality and follow GDPA processes.

You will be set up for success if you have:

• Been resident in the UK for the past 3 years and have the legal right to work in the UK. 
• Can pass full security vetting and DBS checks. 
• Similar work experience is desirable but not essential as full training will be provided.

If this role appeals to you, then apply now and show us the value you will bring.  

Job Reference 605207.

All applications will be treated in the strictest confidence. 

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.