Building Services Engineer

Job Title Building Services Engineer

Department Engineering

Reports To Contract Manager

Location Single Client Site, South West London

Job Purpose

The Building Services Engineer is responsible for the safe, efficient and compliant operation of all mechanical, electrical and associated building services within a prestigious client site.

Working as part of the on-site engineering team, the role is accountable for delivering planned preventative maintenance (PPM) and reactive maintenance whilst ensuring all building systems remain operational, compliant and maintained to the highest standards.

The Building Services Engineer will develop strong working relationships with the client and occupiers, taking ownership of issues through to completion and delivering an exceptional customer experience that reflects Pareto FM's service-led culture.

Key Responsibilities

• Deliver planned preventative maintenance in accordance with statutory requirements and the site maintenance programme.

• Respond promptly to reactive maintenance requests, diagnosing faults and implementing effective repairs.

• Maintain the safe and efficient operation of mechanical and electrical building services.

• Ensure critical plant and infrastructure remain fully operational through routine inspections and monitoring.

• Complete all work in accordance with current legislation, British Standards and Pareto FM procedures.

• Accurately record all maintenance activities using the CAFM system.

• Escalate plant failures, operational risks and compliance concerns appropriately.

• Identify opportunities for continuous improvement, energy reduction and asset optimisation.

• Support minor works, project activities and planned shutdowns and events where required.

Technical Responsibilities

The Building Services Engineer will undertake maintenance, fault diagnosis and repair of building services systems including, but not limited to:

• Electrical distribution systems

• Lighting and emergency lighting

• HVAC systems

• Air Handling Units (AHUs)

• Fan Coil Units (FCUs)

• Variable Air Volume (VAV) systems

• Pumps and motors

• Pressurisation units

• Domestic water services

• Building Management Systems (BMS)

• General building fabric associated with engineering works

Responsibilities include:

• Carrying out planned inspections and servicing.

• Fault finding across mechanical and electrical systems.

• Monitoring plant performance.

• Maintaining statutory compliance.

• Supporting specialist subcontractors during planned maintenance.

• Issuing and managing Permits to Work where authorised.

• Ensuring plant rooms and engineering areas remain safe, organised and well maintained.

Compliance & Health & Safety

The Building Services Engineer shall:

• Work in accordance with the Health & Safety at Work Act and all relevant legislation.

• Follow Pareto FM Safe Systems of Work.

• Comply with Permit to Work procedures.

• Carry out dynamic risk assessments before commencing work.

• Report hazards, incidents and near misses promptly.

• Ensure compliance with statutory inspections and maintenance requirements.

• Support Legionella, Fire Safety and Electrical Compliance programmes.

• Ensure all tools, equipment and PPE are maintained and used correctly.

Client Relationship Management

The Building Services Engineer is expected to build trusted relationships with the client by:

• Providing a professional, courteous and responsive service.

• Communicating clearly regarding planned works and reactive issues.

• Taking ownership of requests through to completion.

• Minimising disruption to business operations.

• Demonstrating flexibility to meet changing operational requirements.

• Representing Pareto FM professionally at all times.

Team Responsibilities

The post holder will:

• Work collaboratively with colleagues across engineering, helpdesk and operational teams.

• Support apprentices and less experienced engineers where appropriate.

• Assist with contractor supervision.

• Share technical knowledge and best practice.

• Contribute to continuous improvement initiatives.

• Participate in regular team meetings and toolbox talks.

Knowledge, Skills & Experience

Essential

• Experience within Building Services or Facilities Management.

• Good knowledge of mechanical and electrical building systems.

• Experience delivering both planned and reactive maintenance.

• Strong fault-finding and diagnostic skills.

• Experience working within occupied commercial buildings.

• Good understanding of statutory compliance.

• Experience using CAFM systems.

• Excellent communication and customer service skills.

• Ability to prioritise workload and work independently.

• Strong attention to detail.

Desirable

• Experience within premium commercial offices or critical environments.

• Knowledge of Building Management Systems (BMS).

• Experience supervising specialist contractors.

• Understanding of energy management principles.

• Experience supporting minor project works.

Qualifications

Essential

• Recognised Electrical or Mechanical trade qualification.

• City & Guilds, NVQ Level 3 or equivalent.

• 18th Edition Wiring Regulations (for electrically biased engineers).

• Appropriate mechanical qualifications (for mechanically biased engineers).

Desirable

• IOSH Working Safely or Managing Safely.

• Legionella Awareness.

• PASMA.

• IPAF.

• Confined Space Awareness.

• First Aid at Work.

• HV/LV Authorised Person or similar.

• BMS training.

Behaviours & Competencies

The successful candidate will demonstrate:

• Ownership and accountability.

• Professionalism.

• Customer focus.

• Integrity.

• Strong communication skills.

• Positive attitude.

• Teamwork.

• Adaptability.

• Initiative.

• Pride in delivering high standards.

• Commitment to continuous learning.

• Attention to detail.

Key Performance Indicators

Performance will typically be measured against:

• Planned maintenance completion.

• Reactive response and resolution times.

• Statutory compliance performance.

• Quality of work.

• Client satisfaction.

• CAFM completion and data quality.

• Health & Safety compliance.

• Audit performance.

• Plant reliability and uptime.

• Contribution to continuous improvement.

What Success Looks Like

A successful Building Services Engineer consistently delivers a safe, compliant and reliable engineering service that supports the client's business operations. They are recognised as a trusted technical professional who takes ownership, solves problems proactively, maintains excellent working relationships and contributes positively to the wider engineering team.

Why Pareto FM?

At Pareto FM, engineering is about more than maintaining buildings—it is about creating exceptional workplaces. Our engineers are empowered to take ownership, build trusted client relationships and continually improve the environments we manage.

Working on a dedicated site, you will be part of a collaborative engineering team, supported by experienced leaders and given opportunities for ongoing training, development and career progression within one of the UK's leading facilities management providers.