Catering Lounge Supervisor - Excel London
Job Details
Catering Lounge Supervisor - Excel London Full-Time / Permanent
£33098 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overview Levy is the sports, events, and venue catering specialist of Compass Group, delivering outstanding food and hospitality at some of the UK’s most iconic venues, including Excel London. We are passionate about great food, exceptional service, and doing the right thing — with sustainability, wellbeing, and inclusion at the heart of everything we do. We are also proud to be paying all team members at least the Real Living or London Living Wage. Role Purpose We are seeking an experienced Catering Lounge Supervisor to lead the staff canteen operation on a full-time basis (40 hours per week). You will ensure high-quality food service, strong hygiene standards, and smooth day-to-day operations while leading and developing a motivated team. Key Responsibilities- Oversee daily staff canteen operations, ensuring smooth service delivery
- Lead, train, and support kitchen and front-of-house teams
- Work with chefs to deliver varied menus, including dietary requirements
- Maintain food safety, hygiene, and H&S compliance (HACCP standards)
- Manage stock control, ordering, and waste reduction
- Support budgeting and cost control to drive efficiency
- Respond to staff feedback and maintain excellent service standards
- Coordinate staffing and service flow during peak/off-peak periods
- Support team development and performance management
- Introduce ideas to improve service and enhance staff experience
- Experience in a similar catering or hospitality supervisory role
- Strong leadership and team management skills
- Knowledge of food safety, hygiene, and H&S standards
- Ability to work in a fast-paced, high-volume environment
- Strong organisational and communication skills
- Experience in stock, cost control, and budgeting
- Passion for great food and staff wellbeing
- Level 3 Food Hygiene Certificate (or willingness to gain)
- Experience in large-scale catering or venue environments
- Knowledge of allergens and dietary requirements
- Competitive salary with bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
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