Automotive Fleet Support Coordinator

Automotive Fleet Support Coordinator (Fixed Term – 12 Months) -Heathrow Airport

Airport-Based 24/7 Operations | Rotating Shifts

£32,088

Turn your automotive experience into an airport operations career

Are you from an automotive, fleet, or workshop background and looking for something different? This is an opportunity to move into a fast-paced airport environment, supporting Ground Service Equipment (GSE) operations and keeping critical fleets moving around the clock.

As a Fleet Support Coordinator, you’ll be at the centre of operations — coordinating fleet availability, responding to breakdowns and incidents, and working closely with customers, engineers, and suppliers to minimise downtime.

Automotive Fleet Support Coordinator What You’ll Be Doing

Provide first-line telephone support to customers regarding fleet availability and incidents


Coordinate breakdowns, defect reports, recoveries, and service status updates


Monitor and manage SLA recovery plans and customer communications


Investigate vehicle-related aircraft delays and share findings with customers


Liaise with workshops, suppliers, subcontractors, and manufacturers


Allocate jobs and raise service requests and purchase orders using SAP


Track fleet movements, repairs, and associated costs


Escalate safety issues, incidents, and operational risks appropriately


Maintain accurate records and promote a strong safety culture

Automotive Fleet Support Coordinator What We’re Looking For

Experience in automotive, fleet, workshop, logistics, or vehicle maintenance environments essential


Background in customer service, coordination, or call-centre-style support


Good understanding of vehicle maintenance and operational workflows


Comfortable using IT systems (SAP experience advantageous)


Strong organisation, communication, and problem-solving skills


Proactive, calm under pressure, and customer-focused


Able to work rotating day and night shifts

Automotive Fleet Support Coordinator Why Apply?

Use your automotive knowledge in a unique airport setting


Be part of a 24/7 operational environment where no two days are the same


Gain exposure to aviation and ground support equipment operations


Work within a safety-led, professional, and team-focused environment


Opportunity to develop long-term career pathways within fleet and operations

Automotive Fleet Support Coordinator Hours & Shift Pattern

Rotating Day & Night Shifts (4-week cycle): Working 4 on 4 off shift pattern

Days: 05:30–17:30 or 06:00–18:00


Nights: 17:30–05:30 or 18:00–06:00

Automotive Fleet Support Coordinator Benefits

Competitive salary and benefits package


6% employer pension contribution


3x salary life assurance


Private medical cover


Employee Assistance Programme (EAP)

Apply Now

If you have a strong automotive or fleet background and want to apply your skills in an airport operations environment, we’d like to hear from you