Graduate Operations Coordinator

Operations Coordinator  | Home Made

Looking for a role where you can learn fast, grow quickly, and make a difference ? At Home Made , we’re using technology to change the renting experience for the better - and we’re looking for ambitious graduates to join our team.

We’re looking for a Graduate Operations Coordinator to join our Sales Operations team and help us deliver an exceptional experience for landlords and renters alike. You’ll coordinate property viewings, support our Sales Associates, and play a vital role in improving how we operate every day - all while learning the ins and outs of the prop-tech industry.

📍 Location: Southwark, London (office-based, 1 day WFH post probation)

💰 Salary: £26K–£28K (depending on experience)
🕒 Hours: Monday–Friday, 9am–6pm + every other Saturday (day off in lieu)

Role and Opportunities:

Include but not limited to…

• Deliver Excellent Service: Build strong relationships with landlords and tenants to ensure smooth, successful property viewings.

• Coordinate Viewings: Arrange and optimise travel plans for our Sales Associates, helping to increase the number and efficiency of property viewings.
• Communicate with Customers: Keep landlords and renters informed about their appointments and any changes.
• Maintain Data Accuracy: Audit and update our CRM systems to ensure property information and access details are always correct.
• Collaborate with Teams: Work closely with Sales and Operations colleagues to improve processes and create great experiences for our customers.

✨ Why this role is perfect for graduates:

• Develop valuable skills in operations, communication, and customer service

• Gain exposure to CRM systems and project coordination in a tech-led environment

• Work alongside passionate professionals who’ll help you learn and grow

• Be part of a mission-driven company making renting better, safer, and fairer for everyone

About You:

You’ll be a great fit if you’re:

• A strong communicator, both written and verbal

• Organised with excellent attention to detail

• A team player who enjoys collaboration and problem-solving

• Proactive with good decision-making skills and a positive attitude

• Eager to learn and kick-start your career in operations or prop-tech

Home Made Benefits:

• Annual Leave: 24 days leave + your birthday off!
• Modern, state of the art offices
• Employee Perks: discounts for stores, cinema etc
• Yearly Half Day Charity Day
• Office Social Events (Summer and Winter Parties)
• Culture Club: ad hoc events for notable dates (St. Patricks day, Diwali, Movember), Mental Health Champions, CSR opportunities
• On site Gym access, showers (towels & shower gel), and indoor bike storage
• Weekly Friday 5pm Happy Hour in the office
• Opportunities to upskill in your career through our Learning and Development Programme

We are an equal opportunity employer

Diversity and inclusion are important t o us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at [email protected]