Reception Manager - Luxury 5 Star Hotel
We are delighted to be working with one of London’s most distinguished luxury hotels to find an exceptional Reception Manager to lead its talented Front Office team.
Responsibilities
- Leading, motivating and developing a Reception team of 13
- Ensuring exceptional 5-star guest service throughout every shift
- Being a visible and engaging presence in the hotel lobby and at Reception
- Handling VIP guests, special requests and guest queries with confidence and discretion
- Managing the daily Reception operation and ensuring consistently high standards
- Supporting, coaching and developing your team
- Working closely with other hotel departments to create a seamless guest journey
- Handling guest feedback and resolving any issues professionally and positively
- Ensuring all Front Office procedures and standards are followed
- Using Opera confidently as part of the daily operation
Requirements
- Previous Reception or Front Office management experience within a luxury hotel
- Opera PMS experience, which is essential for this position
- Experience managing and motivating a Front Office or Reception team
- A warm, outgoing and engaging personality
- Excellent guest relations and communication skills
- The confidence to lead from the front during busy services
- High standards of presentation and attention to detail
- A genuine passion for luxury hospitality and creating memorable guest experiences
Benefits
- Salary: £33,000 – £35,000 DOE + approx. £10,000 service charge
- Schedule: 7 shifts over 14 days | 8am–8pm
- Team: 13
Recommended Jobs
Environmental Health Officer
Job Category: Facilities & Environment Job location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS Bromley Council Hours per week: 37 Start date: Immediate start Salary…
Asbestos Analyst
Asbestos Analyst - Home Counties Location: Home Counties Salary: £30,000 - £36,000 (depending on experience) Contract: Permanent | Full-time A well-established asbestos consultancy is looking to rec…
Senior Lettings Consultant
We have an exciting opportunity for an experienced Lettings Consultant to join our award-winning team. At Beresfords, our staff are at the core of all that we do which is why we have an extensiv…
History Teacher - Outstanding School - Lambeth (September...
History Teacher - Outstanding School - Lambeth (September Start) Are you a passionate and knowledgeable History Teacher looking to join a high-achieving school where curiosity, academic excellence …
Senior Analytics Engineer
Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the…
Temp Administrator/ Receptionist/ Assistants
Are you a recent graduate looking to gain valuable office experience with some of London's leading businesses? We are on the lookout for bright, professional and ambitious graduates who are available…
Health Coach - Sessional Contract - South London
Join us on our journey to empower over a million people to change their behaviours and thrive! At Thrive Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that make people h…
Band 7 Mental Health Pharmacist
Position: Band 7 Mental Health Pharmacist Location: South London Rate of pay: £30-£31 per hour Day Webster are currently recruiting a band 7 Mental Health Pharmacist with hospital experience …
Head of Customer Support & Care
About Moneybox At Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more fre…