Receptionist - Welcoming Secondary School - Richmond upon...

Receptionist – Welcoming Secondary School – Richmond upon Thames

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Competitive salary dependent on experience

School Information

This is a well-established 11–18 Outstanding Ofsted-rated secondary school in Richmond upon Thames with a strong commitment to high standards, student wellbeing and continuous improvement.

The school serves a diverse community and is widely respected for its supportive ethos where positive relationships underpin all aspects of school life. Students are respectful, motivated and eager to succeed, creating a calm and purposeful environment throughout the school.

Staff benefit from a collaborative professional culture with strong leadership and a clear focus on professional development. Support staff are valued members of the school community and play a vital role in ensuring the school operates efficiently and maintains a welcoming atmosphere.

The Role

The school is seeking a professional and organised Receptionist to join its administrative team.

The reception area is the first point of contact for visitors, parents and students, making this a highly visible and important role within the school. The successful candidate will ensure the front office operates smoothly while providing a friendly and efficient service to everyone who visits or contacts the school.

This role requires strong organisational skills, excellent communication abilities and the ability to manage multiple tasks in a busy school environment.

Key Responsibilities

• Acting as the first point of contact for visitors, parents and external agencies

• Greeting visitors and ensuring safeguarding procedures are followed

• Managing incoming phone calls and email enquiries

• Supporting the administration team with general clerical duties

• Maintaining visitor logs and reception records

• Assisting with student enquiries and directing them to appropriate staff

• Supporting school events and meetings with administrative assistance

• Ensuring the reception area remains organised and welcoming

Person Specification

The successful candidate will demonstrate:

• Excellent communication and interpersonal skills

• Strong organisational abilities and attention to detail

• Confidence using office software and administrative systems

• A friendly and professional approach

• The ability to remain calm and efficient in a busy environment

• A commitment to supporting the school community

Previous experience in a receptionist or administrative role would be advantageous.

Application

To apply, please send your CV as soon as possible .