IT Support Analyst with 1st and 2nd Level Support (IT)
IT Support Analyst with 1st and 2nd Level Support We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator. This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support. Key Responsibilities / Accountabilities Troubleshoot, diagnose issues affecting both Mac and Windows end point devices. End User Support and IT service desk ticketing ownership. Proficient with M365 and associated components. Azure administration and service troubleshooting. Intune (device setup enrollment and configuration). MS Teams configuration and troubleshooting. Outlook (OWA) and local app setup, configuration and troubleshooting. One Drive (configuration and setup). Azure User account management. Documentation of procedures and standards (user guidance adoption etc). DNS management. Google Workspace exposure (Gdrive - Gmail etc). Mobile device configuration f (Outlook and Teams App). Setup of new, moving and leaving users. Be cognizant of operational security identifying changes to reduce risks. Adobe InDesign and related services support. Meeting room service management (Zoom and Teams). Knowbe4 training platform exposure and administration. Required 3 + Years' Experience in an IT Engineer. Proven experience within a Microsoft environment. Excellent people, communication, end user service skills. This is a hybrid position based in Shoreditch for 6 months duration as an FTC. Salary will be around £25K - £30K. Do send your CV to us in Word format along with your salary and notice period.
Recommended Jobs
Associate Director, Markets Treasury Business Manager (Transformation)
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer op…
HR Business Partner
HR Business Partner Location: Field based (UK) Step into a role that’s more than just HR support, it’s your opportunity to influence people strategy at scale within a global fashion and eyewear…
Caretaker - Mixed Secondary Academy, Croydon
Caretaker – Mixed Academy, Croydon (January Start) Location: Croydon Contract: Full-time, Permanent Salary: Competitive Start Date: January 2026 A welcoming mixed secondary academy …
Indirect Tax Associate Director
VAT Manager / Associate Director London | Top 10 Firm This is a rare opportunity to join a Top 10 firm and take a senior, visible role in a growing VAT advisory practice. You'll be trusted to…
KS2 Teacher | Independent Prep School in West London |...
An esteemed Independent Prep School in West London is seeking a motivated and inspiring KS2 Teacher to join their excellent teaching team from January 2026 . This is a superb opportunity to work…
Associate Director - Impact Polling
About the role The Research and Insights team at Public First is expanding and we have an exciting opportunity to join in a mid-senior role as Associate Director for Impact Polling. This is a genu…
Sociology Teacher - Outstanding Secondary School - Tower...
Sociology Teacher – Outstanding Secondary School – Tower Hamlets A highly successful Outstanding school in Tower Hamlets is seeking a dedicated Sociology Teacher to join their thriving Social Scie…
Interim ER Advisor
Provide expert advice and guidance on employee relations matters, including disciplinary and grievance cases. Support line managers in handling complex HR issues effectively and in compliance with…
Senior UK Office Coordinator
We are excited to partner with a fun brand who are looking for a senior UK office coordinator, based in central London. The company is known for its innovation and they always encourage creativity fr…
CRM Product Owner
CRM Product Owner – HIRING ASAP Start Date: ASAP Duration: 3 Months (View to extend) Location: Remote (UK Based) Rate: £400 - £500 per day, outside IR35 Summary The CRM Product Owner w…