Accounts Receivable Specialist (FTC - Maternity Cover)

Who we are, what we do & why we do it:

Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Our platform empowers accountants, bookkeepers, and businesses to simplify accounting processes and make smarter, more timely financial decisions.

In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end-to-end accountancy solutions. We’ve achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally. With integrations across all major accounting software and over 11,500 financial sources, we’re proud to be at the forefront of innovation in the accounting space. 🚀

We’re now looking for an analytical and collaborative Accounts Receivable Specialist to manage and collect customer payments to ensure the company receives accurate and timely payments. You’ll handle invoicing, payment tracking and resolving billing issues, while keeping customer records and cash receipts up to date.

The role, what you’ll do as Accounts Receivable Specialist:

As an Accounts Receivable Specialist, you will play a key role in supporting efficient cash collection across France and UK, ensuring customer payments are collected on time and billing issues are resolved quickly and accurately.

• Contacting customers to follow up on outstanding invoices and overdue payments
• Collecting payments via customer bank accounts using our payment provider
  Allocating customer payments to the correct accounts in NetSuite
• Calculating and posting monthly bad debt provisions
• Raising manual invoices and credit notes where required
• Processing referral refunds
• Managing and resolving accounts receivable support tickets (via Slack)

About you, what we are looking for:

• Previous experience in an Accounts Receivable role
• Good understanding of the cash collection and billing process
• Experience working with accounting systems (NetSuite experience is a plus)

• Highly organised, with the ability to manage multiple tasks and meet deadlines
• Strong interpersonal and communication skills, comfortable engaging with both internal teams and external customers
• A collaborative team player who supports colleagues and contributes positively to the team
• A fast learner who can adapt quickly in a growing, fast-paced environment

What you’ll be part of, our values and culture:

We are a fast-paced, ambitious FinTech organisation. Despite our scale, we maintain the agility of a start-up. Our values guide everything we do:

Be Brave - Everyone has a voice and the opportunity to challenge the status quo.
Be Exceptional - We strive for excellence in everything we do.
Be Together - We succeed as a team, and individual success is inseparable from team success. 🌟

What we offer, the perks:

• A competitive salary.
• Flexible working.
• 25 days off plus bank holidays, volunteering days, summer hours and a day off the week of your birthday.
• Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!).
• Cycle to work scheme.
• Payroll giving.
• Income protection.
• Mental health support through Help@Hand.

Diversity & Inclusion at Dext:

At Dext, we believe that diverse perspectives drive innovation and success. We are committed to building an inclusive workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We welcome applications from all qualified candidates and actively encourage those from underrepresented groups to apply. If you need any accommodations during the hiring process, please let us know. You can read more about our Diversity and Inclusion commitments.