AI Digital Innovation Apprentice

Employer description:

Richmond & Wandsworth Better Service Partnership is a shared workforce delivering public services across two London boroughs. We are committed to innovation, inclusive, and excellence in service delivery. Our joint workforce enables us to be more resilient, creative, and adaptable, helping our communities thrive in a rapidly changing world. As part of our forward-thinking approach, we are investing in digital transformation to improve lives and services.

About the role:

This is a unique opportunity to join our newly formed Digital Innovation Department as an apprentice. You’ll be part of a dynamic team exploring cutting-edge technologies such as Artificial Intelligence (AI), Robotic Process Automation (RPA), and Microsoft Power Platform. This hands-on role will allow you to contribute to real-world innovation projects that shape the future of public service delivery.

Responsibilities:

• Assist in designing, testing, and evaluating AI and automation prototypes.
• Support the development and documentation of RPA workflows.
• Conduct research into emerging technologies and present findings.
• Collaborate with IT teams to identify opportunities for innovation.
• Participate in workshops, hackathons, and innovation sprints.
• Help maintain the Innovation Lab environment.
• Contribute to user testing and feedback sessions.
• Maintain accurate records of project progress and learning outcomes.

What we offer:

• A structured 16 month apprenticeship programme.
• Competitive salary.
• On-the-job training and mentoring from experienced professionals.
• Access to cutting-edge tools and technologies.
• Opportunities to participate in innovation events and cross-team collaborations.
• A supportive and inclusive working environment.

We’re looking for someone who is:

• Enthusiastic and proactive.
• Curious about technology and innovation.
• A good communicator and team player.
• Able to think analytically and solve problems.
• Organised and detail-oriented.
• Willing to learn and grow professionally.

Entry requirements:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
• GCSE Maths and English (or equivalents) at grades 3+ (D or above).
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject.

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 36 hours per week.

Benefits:

• 32 days annual leave.
• Flexible and agile working arrangements.
• Local government pension scheme (LGPS).
• Interest-free season ticket loans.
• Salary sacrifice schemes (e.g., cycle to work, electronics).
• Discounts on retail, dining, and leisure.
• Health and wellbeing support including: Employee Assistance Programme (EAP), occupational health services, free eye tests and flu jabs.

Future prospects:

Upon successful completion of the apprenticeship, you may have the opportunity to:

• Progress into a permanent role within the Digital Innovation or Technology Services teams.
• Continue your development through advanced apprenticeships or further qualifications.
• Contribute to strategic digital transformation projects across the councils.
• 90% of QA apprentices secure permanent employment after finishing their apprenticeship.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.