Voids Supervisor
Reports to: Voids Repairs Manager / Assistant Voids Repairs Manager
3 months ongoing contract
Full time hours - Monday to Friday 9am to 5pm
£32 per hour umbrella Key Responsibilities
- Inspect, assess and triage void properties, identifying required works and appropriate delivery routes.
- Manage voids end-to-end, ensuring completion within agreed timescales, quality standards and budget.
- Coordinate clearance, asbestos, pest control, gas, heating and electrical works.
- Specify, raise and manage works orders and variations using NEC Northgate and relevant SORs.
- Monitor DLO and contractor performance, productivity, quality and KPIs.
- Review RAMS, COSHH assessments and other compliance documentation.
- Conduct site inspections and health & safety audits, addressing corrective actions.
- Investigate accidents, incidents and near misses.
- Resolve operational issues and coordinate with Repairs, Gas, Electrical, Housing Management, Estate Services and other teams.
- Ensure properties are snag-free, fully certified and ready for occupation.
- Manage resident, contractor and neighbouring property issues where required.
- Lead, coach and develop staff through one-to-ones, performance management, training and mentoring.
- Support recruitment, attendance, disciplinary and employee-investigation processes.
- Strong experience in voids, repairs, property maintenance or building services , ideally within local authority or social housing.
- Experience supervising DLO trades, contractors or subcontractors .
- Good understanding of void inspections, works specification, contractor management and property handover.
- Experience with NEC Northgate , NHF/DLO Schedule of Rates, works orders and variations is desirable.
- Knowledge of health & safety, building regulations, asbestos, RAMS and COSHH .
- Experience carrying out site audits and investigating accidents/incidents.
- Strong people-management, performance-management and stakeholder-management skills.
- Ability to manage competing priorities and deliver safe, timely and value-for-money outcomes.
- Relevant housing, property, construction or repairs qualification is desirable
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