IT Manager - Financial Services Sector

May Business Consulting
London

Hi there!
At MBC we keep growing and now we are looking for an IT Service Manager – Financial Services Sector (London).

About MBC

May Business Consulting is an international consulting firm offering advisory services in digital transformation , change management , efficiency , and control . We have a customer-centric approach, engaging 100% proactively to maximize our added value.

We have offices in Spain and the United Kingdom .

We work on international projects with financial institutions, fintechs , and startups.

About the role

We are seeking a highly experienced IT Manager with a strong background in IT service management within the financial services sector. The ideal candidate will bring 15+ years of progressive IT leadership experience, along with deep technical skills and proven people management capabilities.

You’ll play a key role in establishing, managing, and improving IT services aligned with business needs, regulatory standards, and modern best practices.

Key Responsibilities

  • Lead and continuously improve the IT service & support function for core business applications.

  • Ensure ITIL-aligned processes: incident, problem, and change management.

  • Support root cause analysis and resolution for application/infrastructure issues.

  • Manage and mentor a team of 4–5 IT professionals .

  • Oversee third-party vendors and partners: hosting, support, development.

  • Drive compliance with ISO27001, security policies, and operational resilience.

  • Align IT operations with business strategy , budgeting, and innovation goals.

Requirements

  • 15+ years of experience in IT service management, at least 7 in leadership roles.

  • Strong experience in the financial services industry and regulatory environments.

  • Background in multi-tiered UNIX systems , networking , and application stacks .

  • Skills in scripting or programming: Shell, Perl, PHP, Java, SQL .

  • Familiarity with SAP Basis , Sybase , MySQL , Apache/JBoss , Jira/Confluence .

  • Strong vendor management and governance experience.

  • ITIL certification is a plus.

We value if you have...

  • Proactivity

  • Desire for continuous improvement

  • Empathy and teamwork

  • Attention to detail and learning capacity

  • Customer orientation

📍 Location : London – Hybrid work model

Join a young and dynamic consulting firm and continue your professional growth with us. Work in a great environment on international projects .

We look forward to receiving your application!

Posted 2025-10-04

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