IT Manager - Financial Services Sector
Hi there!
At MBC we keep growing and now we are looking for an IT Service Manager – Financial Services Sector (London).
About MBC
May Business Consulting is an international consulting firm offering advisory services in digital transformation , change management , efficiency , and control . We have a customer-centric approach, engaging 100% proactively to maximize our added value.
We have offices in Spain and the United Kingdom .
We work on international projects with financial institutions, fintechs , and startups.
About the role
We are seeking a highly experienced IT Manager with a strong background in IT service management within the financial services sector. The ideal candidate will bring 15+ years of progressive IT leadership experience, along with deep technical skills and proven people management capabilities.
You’ll play a key role in establishing, managing, and improving IT services aligned with business needs, regulatory standards, and modern best practices.
Key Responsibilities
Lead and continuously improve the IT service & support function for core business applications.
Ensure ITIL-aligned processes: incident, problem, and change management.
Support root cause analysis and resolution for application/infrastructure issues.
Manage and mentor a team of 4–5 IT professionals .
Oversee third-party vendors and partners: hosting, support, development.
Drive compliance with ISO27001, security policies, and operational resilience.
Align IT operations with business strategy , budgeting, and innovation goals.
Requirements
15+ years of experience in IT service management, at least 7 in leadership roles.
Strong experience in the financial services industry and regulatory environments.
Background in multi-tiered UNIX systems , networking , and application stacks .
Skills in scripting or programming: Shell, Perl, PHP, Java, SQL .
Familiarity with SAP Basis , Sybase , MySQL , Apache/JBoss , Jira/Confluence .
Strong vendor management and governance experience.
ITIL certification is a plus.
We value if you have...
Proactivity
Desire for continuous improvement
Empathy and teamwork
Attention to detail and learning capacity
Customer orientation
📍 Location : London – Hybrid work model
Join a young and dynamic consulting firm and continue your professional growth with us. Work in a great environment on international projects .
We look forward to receiving your application!
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