Personal Assistant, Supporting x3 Digital Leaders

Hybrid 3 days a week together out of our London office (flexible 2 days remote wherever).

Why this job matters

This is a pivotal role supporting three senior Directors within BT Group, including one based in India. You’ll be at the heart of strategic operations—coordinating high-level meetings, managing complex diaries, and enabling smooth communication across leadership teams. Your work will directly impact the efficiency and effectiveness of leaders who shape BT’s future.

You’ll be joining a team that values collaboration, trust, and internal knowledge. This is a great opportunity to work closely with ExCo and MD-level leaders, gaining exposure to BT’s strategic direction while contributing to a high-performing, inclusive environment.

What you'll be doing

• Managing complex diaries and scheduling for three Directors, including coordination with ExCo and MD-level leaders.
• Organising and preparing for strategic meetings—booking venues, managing agendas, and ensuring timely distribution of materials.
• Acting as a key point of contact for internal and external stakeholders, including global teams and vendors.
• Supporting travel planning, expense management, and onboarding of new team members.
• Using digital tools to streamline communication, simplify processes, and enhance collaboration.
• Maintaining confidentiality and professionalism while juggling multiple priorities with ease.

The skills and experience you'll need to succeed

We’re looking for someone who is:

• Essential - An established Personal Assistant and proven success providing business support senior digital leaders.
  Ideally experience supporting multiple directors, including ExCo-level engagement.
• Highly organised with exceptional time management and diary coordination skills.
• Digitally confident , with strong proficiency in Office 365, Teams, and collaboration tools.
• Discreet and trustworthy , able to handle sensitive information with diplomacy.
• Proactive and adaptable , anticipating needs and taking initiative in a fast-paced environment.
• A strong communicator , comfortable engaging with senior stakeholders across the business.
• Familiar with BT’s internal systems and culture , or able to quickly learn and navigate them.

Benefits

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 22 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

About BT

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.