Office Manager

The Role

The Office Manager is a crucial mid-level position responsible for ensuring an engaging, safe, and efficient workplace experience for all employees and visitors. This role plays a key part in running, managing and optimising the office environment, overseeing facilities, space planning, and ensuring compliance with relevant health and safety standards.

You will be the first point of contact for an issue, working closely with various stakeholders, including the People Team and external contractors, to maintain high standards of compliance, functionality, and operations across all MVF offices, both in the UK and internationally.

What we're offering you:

• Summer Fridays

• Competitive holiday benefits - 25 days a year paid holiday, plus 8 bank holidays (increases 1 day a year up to 30 days)

• Closed for Christmas holidays - Extra days not taken from your annual holiday allowance.

• Life Assurance and Income Protection to protect your loved ones

• Benefits allowance for health, dental, and vision coverage

• Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents

• Defined Contribution Pension and Salary Sacrifice Scheme

• EAP - 24/7 Confidential Counselling

• Family Forward support for our MVF parents and their mini-mes

• 2 charity days a year

• Free breakfast when in the office

Responsibilities:
Be the face of MVF as our front of house and primary point of contact for all visitors, ensuring a warm and professional welcome.

• Ensure all reception and common areas are inviting, inclusive, and reflective of MVF’s culture.

• Facilitate as our front of house, ensuring a welcoming and supportive environment for our people and external partners.

• Enabling internal engagement events, such as social events and organising clubs and All MVF events.

• Assist with planning and facilitating workspace design projects, gathering feedback, and implementing improvements across all office spaces to increase engagement.

• Direct, coordinate, and plan essential services such as mail, document archiving, and cleaning, ensuring smooth and efficient operations across all sites.

• Meet Environment, Health, and Safety (EHS) requirements, ensuring compliance with relevant ESG legislation, audits and creating a safe environment for employees, contractors, and visitors.

• Accountable for ensuring compliance for fire safety and health practices are in operation, including annual training, proposing risk assessments, and the execution of action plans.

• Establish and oversee a supplier management strategy; ensuring value for money and key performance metrics are being met; manage contracts, overall supplier relationships and regular reviews e.g. Mechanical and Electrical Contracts, Buildings Maintenance, Utilities, Security, Cleaning etc.

• Assist in managing the property and facilities budget, ensuring maximum value for money. Including space management plans.

Our Team
The People Team is a united team of culture champions driven to accelerate MVF’s growth. We’re committed to inspiring and enabling our people in an environment where their voices are heard and they are proud to work

Together, our Office Management Team is focused on shaping a high-performance work environment that encourages collaboration, innovation and learning - to grow our people so we can deliver growth for our clients.

What Success Looks Like:

• A welcoming and engaging workplace environment is maintained, with front-of-house space that reflects MVF’s culture, contributing to a positive employee experience.

• Space requirements are clearly understood, planned, and executed ahead of need.

• Ensuring MVF offices are validated against compliance with relevant legislation and standards. Consistency in office standards is maintained where relevant.

• Positive working relationships with suppliers; pushing for more efficient agreements, quick resolution of issues and exceptional customer service.

• All ordering and space needs, including amenities like coffees and breakfasts, are efficiently managed, ensuring that office spaces are well-stocked and meet employee needs. With the addition of facilitating the needs of any engagement event or client visits.

• Supporting reporting requirements, including Environmental, Social, and Governance (ESG) metrics, are met with accuracy and timeliness, supporting MVF’s commitment to sustainability and responsible business practices.

• Active participation in relevant committees drives continuous improvement in Facilities and Space, leading to increased employee engagement and satisfaction.

Our Ideal MVFer:

• A real passion and drive for MVF, putting the business's best interests first whilst creating an inclusive, engaging, and sustainable workplace. .

• Strong organisational and multitasking abilities, balancing multiple priorities.

• Confident in engaging with MVF employees on updates and important information.

• Excellent communication and interpersonal skills.

• Experience in facilities management, office operations, or a similar role.

• Knowledge of health, safety, and environmental regulations.

• Ability to manage budgets and negotiate contracts with a commercial mindset

• Strong project management skills and data driven mindset, with the ability to oversee multiple projects simultaneously.

• A proactive, problem-solving approach with attention to detail.

About MVF

MVF powers growth for our clients by connecting them to potential customers.

The digital marketing landscape is complex and constantly evolving. Businesses need experts who are tracking that evolution and finding new ways to innovate and win.

This is where MVF comes in. We match readers, buyers & business leaders with the brands & companies that make the products and services they need.

We do this by building relationships with potential customers at each stage of the marketing funnel by offering insights, information, and tools to help them learn more about the things they’re interested in. We build profiles on our audiences, guide them through purchase decisions, and ultimately connect them to the right products/services when they are ready to buy. Our clients trust us as experts in lead generation, which frees up their time to do what they do best.

Diversity, Equity and Inclusion

Diversity, Equity and Inclusion are the foundation for MVF to build, promote and sustain a culture of trust, safety, growth and belonging where everyone can thrive. Our DEI guiding principles underpin how we build our teams, develop our talent, provide a fair working environment and create an ambitious company that reflects the diversity of our employees, customers, clients and partners, globally.

As an equal opportunities employer, we encourage all MVFers to respect, value and celebrate our differences, and commit to actions that ensure that we can belong and be authentic at MVF, without limitations or barriers.

We’re committed to providing support and/or adjustments to those who may need them during employment. If you consider yourself someone who may need support or adjustments, please speak with your Line Manager or People Partner.

We are diverse by nature, but inclusive by choice.