Treasury Services Consultant (Change Management Consultant)

Job Title: Treasury Services Consultant

Corporate Title: Up to Vice President

Location: Bromley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

The Team:

The team consists of 8 Change Management Consultants who manage funded projects for new products and regulatory change, as well as operational excellence. We manage all projects by thoroughly scoping (including materiality assessments), and providing data and analysis, before managing the end-to-end implementation of the change including communication and operational readiness activities. The team operate within a collaborative environment and open communication is encouraged to ensure we are successful not just as individuals but as a team.

Role Description:

As a Change Management Consultant, you will be responsible for driving and implementing changes for GTMO.

Leaders of Operational Excellence, regional and/or global solution delivery & employee and process readiness

You will be looking to simplify our processes and continue to build efficiency into the business, benefiting both our clients & associates. Supporting regional Business Enablement, Risk, Regulatory and Mandated efforts that impact the Line of Business Teams ensuring employee and client readiness ahead of any proposed changes.

Responsibilities:

• You will have full visibility & communication regarding the long-term road map for all Digital Transformation opportunities
• Single waterfall for the regional GTMO organisation tracking all benefits associated with Client and Process Excellence opportunities. Focusing on quantification and measuring client and process enhancements.
• Governance of Operational Excellence routines and communications
• Creation of a single view and reporting mechanism for Client and Process Excellence for publication within GTMO and to partners
• Ensure coverage across the extended organisation to have a holistic regional view of Operational Excellence
• Coordination of regional Operational Excellence opportunities; connecting into the global team to ensure a single view of change is visible at the GTMO Executive level
• Ongoing maintenance of a robust pipeline and ongoing process to capture OPEX opportunities; GTMO Idea generator, metric triggers, client verbatim & employee identified opportunities.
• Coordination across the regional GTMO Management team to ensure full participation across all OPEX needs

What we are looking for:

• Excellent communication skills both written and verbal
• Knowledge of EMEA Laws rules and regulations, ability to understand and identify impact to operational teams
• Enthusiastic and committed to learning
• Organisational and time management skills
• OPEX mindset
• Critical thinkers
• Analytical; able to challenge, interrogate and interpret data / quantify benefits
• Diversified knowledge; able to connect the dots
• Priority & results focused, sound judgment and speed
• Takes ownership and accountability risk aware
• Global mindset; understands the bigger picture
• Client centric
• Tech savvy
• Industry awareness; abreast of the changing industry landscape

Skills that will help:

• Prince 2 qualification
• Project management; Treasury qualified (ACT or equivalent)
• Experience of BofA products & delivery channels
• Educated to degree level or equivalent work experience

Benefits of working at Bank of America:

UK

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.