People Advisor (Retail)

White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive.

Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and like minded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.

Who you are:

• Approachable with good active listening skills, open minded and empathetic, whilst still able to be firm when it’s required.

• Driven and determined

• Practical and logical; able to solve problems quickly

• Strong organisation and administrative skills

• Proven work experience as an HR advisor, HR consultant or similar role

• Personable with strong communication and relationship building capabilities across all levels of the business

Primary objective of the job:

As a People Advisor for Retail, you will take responsibility for providing outstanding generalist People support to our colleagues across the UK and International. Working within a lovely team, you will support operational delivery of the people strategy, effective management of the employee lifecycle and managing ad hoc projects to support the business. You will need to travel regularly throughout the UK to partner and support your stakeholders. This role has one direct report, People Assistant (UK & International Retail).

What you’ll be doing:

• Partner with your key Stakeholders (Regional and Cluster Managers, shop management, Payroll team and People Team) to enhance People processes, programmes and practices necessary to support evolution and growth.

• Provide ongoing support, advice & facilitation around people management, career development and training, Employee Relations and Employment Law which includes disciplinary, grievance and performance management.

• Working with the Regional Managers to identify and address training needs and deliver Learning and Development aspects of the people strategy.

• Identify opportunities to make enhancements to existing policies, processes and procedures to support best practice.

• Collaborate and work with the wider People Team to support alignment and consistency in programmes, initiatives & best practices and ensure there is the provision of a seamless People service to all our colleagues via ad hoc project management.

• Responsible for providing creative and effective solutions in line with the White Stuff ethos and in conjunction with your stakeholders.

• Support the people administrator with payroll related activities to ensure we deliver a high-level service for our colleagues.

• Ensuring the operational delivery of key annual activities in line with the people calendar such as Pay Review/ Bonus/ Performance Reviews.

• Participate in creating and deploying the People vision, values and business plan.

• Be the voice of our Retail colleagues by listening and feeding back to relevant areas of the business.

What you’ll need:

· Operational People and ER experience – experience of being able to effectively advise managers via a partnering approach.

· Relationship building and stakeholder management – experience of growing and maintaining effective relationships that help drive business success.

· Commercial acumen – the ability to make commercial people decisions that support employees and the business.

· Project management – the ability to effectively manage ad hoc projects and annual People processes.

· Communication – being able to communicate, negotiate and influence colleagues at all levels.

· IT skills – a solid understanding of systems and processes to allow us to provide an efficient and effective service.

· Strategic foresight – the ability to translate existing strategy into operational People Plans, and to contribute towards strategy development.

· Ability to travel across the UK regularly.

What we will offer you:

As a Retail People Advisor at White Stuff you will be entitled to an array of great benefits, some of which include:

• Hybrid working

• Quarterly/Annual bonus opportunity

• Up to 25 days holiday per annum, plus bank holidays

• 2 extra (paid!) days off per year to volunteer in the local community

• 50% discount

• Subsidised BUPA Dental Insurance

• Healthcare cash plan and Life Assurance

• Interest free season ticket loan

• Pension Contribution

We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .

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