Community Manager (not Digital/Marketing) - White...

Community Manager - Coworking Office Spaces

£35000-£38000 - Dependant on experience

Studio Y, White City/Notting Hill, W11 4AN

Full Time - Monday-Friday, 40 hours per week (8.30am-5.30pm OR 9am-6pm - subject to change)

Be the heartbeat of our coworking community.

At Spacemade, we believe workspaces should feel like home - just with better coffee and fewer distractions. As Community Manager, you’ll be at the centre of it all, shaping the experience of our members every single day.

This is more than a front-desk role - it’s about creating connections, delivering exceptional service, and building a thriving workspace culture. You’ll lead events, problem-solve with a smile, and ensure every member feels like they belong.

What you’ll be doing

Community & Member Engagement

• Be the first face our members see each day - welcoming, assisting, and ensuring they have a seamless experience.

• Build relationships with members, understanding their needs and fostering a sense of belonging.

• Plan and host engaging events that bring the community together.

• Assist with new member onboarding, making their move-in process effortless.

Sales & Growth

• Conduct workspace tours, showcasing the Spacemade experience and converting prospects into members.

• Manage and update the CRM system, ensuring accurate data and follow-ups.

• Partner with marketing to highlight community stories and perks.

Operations & Facilities

• Maintain high standards across the space, liaising with operations and maintenance teams.

• Conduct regular building walk-throughs, ensuring everything runs smoothly.

• Address any facility or member issues promptly and professionally .

What makes you a great fit?

✅ Industry Experience – You’ve worked in coworking, flexible offices, hospitality, or premium customer service roles.
✅ People-first Mindset – You love engaging with people and making spaces feel like home.
✅ Events & Sales Savvy – You know how to create buzz, drive engagement, and help spaces thrive.
✅ Organised & Proactive – You spot what needs doing before anyone else does.

Why work for us?

🤝 A supportive, friendly, hard-working team.

🎉 Quarterly team socials & get-togethers.

🐶 Bring your pooch to work - we are a dog-friendly office.

🎂 Take a half-day on your birthday.

🧘 A mental health personal day.

🫶 One paid charity/volunteering/fundraising day per year.

💰 Competitive salary and bonus scheme.

🏖 25 Days holiday per year (excluding Bank Holidays).

🏅 £50 per month wellbeing allowance.

🚲 Cycle to work salary sacrifice scheme £2000

Who we are

At Spacemade, we believe that real-world connections shape our personal and professional journeys in ways unmatched by digital networks and interfaces.

This is why at each of our locations, we foster environments that make your office days feel purposeful and engaging; where mere interactions turn into meaningful connections and opportunities to learn, grow, and succeed together.
We are proud to be a certified BCorp business.

What next?

If you’re a match, we will ask for

1️⃣ Quick intro – A short video or chat with our Head of People & Senior Community Manager.
2️⃣ Case study – A take-home task to showcase your skills.
3️⃣ Final interview – Meet in-person with our Head of Community & Senior Community Manager.

📩 Ready to make an impact? Apply now.

We’re an equal opportunity employer and welcome applicants from all backgrounds. You must have the right to live and work in the UK.