Cleaning Supervisor - Strand, London, WC2R 2LS

Cleaning Supervisor - Strand, London, WC2R 2LS

About Us:

Estates & Facilities are the stewards of King’s extensive property portfolio that enables innovative teaching and pioneering research across five campuses in central London. Made up of over 1,000 talented staff with a wide variety of roles servicing our campuses and community; together we ensure that students and staff have the estate, space, and services that enhance their academic experience while preserving and future proofing our iconic estate as King’s approaches it’s bicentenary.

About the role:

We are seeking proactive and dedicated Cleaning Supervisors to lead our cleaning workforce and ensure the highest standards of cleanliness across our world-class university. This is an exciting opportunity to play a key role in delivering service excellence and maintaining a safe, welcoming environment for students, staff, and visitors.

Key Responsibilities

• Supervise all aspects of the daily cleaning operation across designated areas.
• Ensure cleaning services are delivered safely and in line with college and departmental standards.
• Help lead and motivate the cleaning team, fostering a collaborative and respectful working environment aligned with King’s values and Fit for Kings behaviours.
• Provide hands-on support when required, demonstrating best practice and setting clear standards for the team.
• Monitor performance, conduct inspections, and address any issues promptly to maintain service quality.
• Liaise with management and other departments to ensure smooth operations and continuous improvement.

Positions available are as follows:

05:00 to 16:00 4 days on 4 days Off rota (weekends included)

You will be offered an indefinite contract.

About You:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. A good understanding of what is required to be an effective supervisor.

2. Good English language communication skills, including the ability to understand and respond to instructions both written and verbal

3. Good customer service skills with an understanding of customer expectations and how these can be met

4. Supervisory experience.

5. Good cleaning experience with both equipment and machinery

6. Ability to work calmly and efficiently under pressure

7. Good teamwork skills.

8. Confident in delivering training sessions to the team.

9. Good understanding of safe working practices including COSHH and colour coding

Desirable criteria

1. BICs Licence to practice

2. Cleaning related qualifications

3. First aid

4. Spanish speaker

5. Good understanding of auditing and different methods of cleaning.

Full details of the role and the skills and experience required, can be found in the attached job description which provided on the next page.

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.