Business Analyst (6m FTC Pro rata)

Closing Date for Applications

10th February 2026

Salary Range : up to £57,000 p.a. ( pro rata)

An opportunity has arisen for a Business Analyst at Rail Delivery Group.

As part of the Government's Accessibility Roadmap, RDG will be delivering an accessible journey planner that will enable searching for journeys specifically based on the customer's accessibility needs, as well as providing additional accessibility information about the journey.

We require a BA to help support the existing Senior BA in the development of requirements, business and data analysis as well as the procurement and selection of suppliers to help us deliver the solution. There may also be opportunity to be involved in other procurements such as for web analytics.

You will need to have excellent stakeholder management skills with some experience of working in a complex stakeholder environment with multiple external organisations. Experience of public procurements would be advantageous.

You will also form part of the newly established RDG Business Analysis Practice, setting BA standards and processes, sharing best practice and working collaboratively to ensure consistent, high-quality business analysis deliverables.

What can I expect to do in this job?

• This isn’t an exhaustive list, but things you can expect to be involved with include:
• Understanding and clearly defining the scope of change and procurement initiatives
• Working with customer, technical and other teams as required to understand detailed wants and needs, identifying and articulating solution options, rules, benefits and risks
• Elaborating high level requirements from internal and external stakeholders into detailed functional and non-functional requirements that can be used in procurement documentation
• Undertaking data analysis and investigation in support of the developing the requirements
• Eliciting testing and service management requirements
• Managing the prioritisation of requirements
• Coordinating and inputting into the procurement evaluation process, evaluating suppliers’ proposals and capability to meet the requirements, either from existing solutions or from new developments
• Reviewing technical designs to ensure the proposed solution meets requirements and rail industry standards
• Supporting the development and review of commercial agreements and contracts ensuring that
• Defining acceptance criteria, ensuring that the supplier builds to specification and achieves both those criteria and the project’s goals
• Contributing to and ensuring that all business analysis deliverables align with the BA Practice community and standards

Who will my key contacts be?

• Delivery Manager/Programme Manager
• BA Practice Lead and other BAs within RDG
• Internal supporting functions (e.g. architecture, finance, procurement, legal)
• Senior stakeholders and TOC organisations
• Third party suppliers

Requirements

What experience, skills and knowledge do I need?

• Requirements gathering and documentation
• Experience of procurement processes and deliverables (e.g. RFI, RFP)
• Data analysis skills to investigate and identify needs and requirements (e.g. Excel/SQL)
• Minimum of 5 years working as a business analyst or in a closely related area in a professional environment
• Knowledge of web analytics (e.g. Google Analytics) is beneficial
• Excellent analytical and problem-solving skills
• Experience and knowledge of analysis activities across the full project development lifecycle
• Experience of documenting requirements using use cases, user stories and other techniques
• System and business process modelling and re-engineering
• Collaboration and facilitation skills to work effectively with a broad range of both internal and external stakeholders
• Experience of running workshops and posing the right questions to gather requirements and challenge design details and assumptions
• Attention to detail, enabling issues to be identified, coupled with thoroughness and a determination to resolve them
• Ability to produce excellent quality written documentation to support your work, report on findings and present to stakeholders when required
• Proactive and delivery focussed
• Strong communication, presentation and interpersonal skills
• Ability to balance customer, project, and development needs for a particular project delivery, escalating any conflict at appropriate times
• Exposure to and understanding of agile and traditional project management frameworks
• Experience of modelling tools such as Visio is desirable
• Professional business analysis certifications (IIBA, BCS etc) are welcomed.

About Rail Delivery Group

Rail plays an ever more crucial role in Britain. Our aim is to create a railway that delivers real improvements in customer experience, which drives growth in both the number of customers and the number of journeys and allows us to create a simpler and better railway.

Our purpose is to create a simpler, better railway for everyone in Britain

We will deliver this by working collaboratively across the industry to design the future of customers’ rail experience as well as how the industry operates behind the scenes. We deliver change to existing elements of the railway but also through new activities and campaigns; through our management of services which are delivered to customers and to industry partners; and by joining up the industry’s decision making, bringing together key stakeholders with the right expertise to ensure we make the right decisions for customers and the whole railway.

Our values , known as ASPIRE, are Accountability, Support, Partnership, Inclusive, Respect and Excellence . Our values form an integral part of our recruitment, performance and recognition processes

Benefits

Why Work for RDG?

We offer a highly competitive package, including:

• 75% off rail travel for personal and family use, plus international rail discounts.
• 30 Days annual leave (plus buy/sell options and additional leave for key life events)
• Season ticket loan for commuting costs.
• Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
• Pension scheme – up to 11.58% employer contribution.
• Private medical insurance (Vitality PPP) including mental health and specialist care.
• Discounted gym membership and access to wellbeing programmes.

Career Development & Progression

You’ll be part of a team driving innovation at a national scale, with the opportunity to influence long-term ticketing strategy. This role provides real ownership, the chance to work with leading-edge technologies and partners, and visibility at senior levels across the rail industry. You’ll also gain wide exposure to transport and government stakeholders, opening up exciting development and progression opportunities within RDG.

Apply Now & Shape the Future of UK Rail

If you are interested in joining RDG as a Accessibility and Customer Experience Lead/ SME and shaping the future of digital ticketing, we’d love to hear from you!

Click Apply now to start your application and be part of a team that is leading digital innovation in the rail industry.

Please note that we are unable to consider applications from candidates who require visa sponsorship to work in the UK.