Business Analyst Consultant - Target Operating Model (TOM)
- Lead Target Operating Model initiatives, covering current-state assessment, future-state design, and transition planning
- Analyse and design operating model components including processes, governance, data, technology, roles, and controls
- Work across multiple financial services domains to identify common challenges, dependencies, and improvement opportunities
- Facilitate workshops to align stakeholders on vision, design principles, and delivery priorities
- Support delivery teams to translate TOM designs into actionable roadmaps and change initiatives
- Strong business analysis experience with demonstrable Target Operating Model delivery
- Cross-domain exposure across Capital Markets, Wealth & Asset Management, Banking & Payments, and/or Insurance
- Experience designing or supporting changes to processes, operating structures, and ways of working
- Ability to work with business, technology, and data teams to align operating models with delivery realities
- Consulting skills including stakeholder engagement, structured problem-solving, and clear communication
- Experience incorporating data, analytics, or AI-enabled capabilities into operating model designs
- Exposure to operating model change driven by regulation, digital transformation, or cost optimisation
- Familiarity with agile operating models, product-aligned teams, or platform-based delivery
- Experience defining TOM roadmaps, transition states, or business cases
- Confidence supporting senior stakeholders through complex design decisions
- Deliver high-impact business and technology solutions for leading financial services organisations
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy
- Discretionary bonus, competitive pension, health insurance, life insurance, and critical illness cover
- Mental health support including CareFirst, Unmind, Aviva consultations, and trained in-house first aiders
- Family-friendly policies covering parental leave, fertility treatment, menopause, pregnancy loss, and bereavement
- Holiday flexibility with 5 weeks of annual leave and the option to buy or sell days
- Minimum 40 hours of annual learning, plus a Business Coach assigned from day one
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