Technical Product Manager

About the role

Our Engineering practice includes 80+ teams, working on everything from Cloud Platforms to Mobile Apps, from E-Commerce functionality to Machine Learning. At the heart of engineering excellence at JLP, our Technical Product Manager will be working as part of the Engineering Profession on assignment within our Cloud Infrastructure and Platforms team. You will initially be working in a team to ensure that we are building a Cloud Platform that is flexible, reliable and secure to meet the needs of the internal product teams which build and run business applications on it. This will require building relationships with key stakeholders and working with the Delivery & Operations Manager, Engineering & Architecture Professions and Head of Platforms to lead the development of the platform product in a way that aligns with our strategy and ambition.

At a glance:

• Flexible Working: Flexible Working: This is a hybrid working role, therefore your time will primarily be split between working from home (in the UK) and London Head Office / Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises.

• While most engineers visit the office once or twice a month, occasionally business needs may require more frequent attendance. Our offices are open five days a week for those who prefer to work from the office more regularly.

• Salary range: £57,600 - £92,400 (depending upon experience)

• Contract type: Permanent

Find out more about being a Software Engineer in the Partnership, and the technology we use.

What you’ll be doing?

We are modernising our Infrastructure moving to Google Cloud and establishing a number of key Platforms that will be the foundation for the future of the John Lewis Partnership.

We are migrating much of our existing on-premises

Infrastructure services to cloud and SaaS solutions providing a modern Platform(s) on which newly formed Product teams can flourish.

The Technical Product Manager role will enable you over time to work across a number of different technical products and Platforms. You will help shape how the assignment works within the Partnership, working within a small existing community. The capability will be essential as we modernise our existing estate, develop Platform thinking, to ensure our application and technical estate.

You will have:

• Experience in Google Cloud - awareness of its strengths, core products and how they can be used effectively

• Knowledge of good platform engineering practices - why it matters and how it can be an accelerator for Engineers.

• The ability to work collaboratively with engineering teams.

• Advanced interpersonal and communication skills, with the ability to influence leaders and collaborate effectively with individuals outside of your immediate sphere, building lasting and productive relationships.

• A passion for innovation and change, with experience leading initiatives that drive transformative, secure engineering practices.

• A commitment to continuous learning and staying updated on the latest cloud, infrastructure and security trends and industry developments.

• People Manager experience - option to join the People Management community and manage people though no requirement in role

• Deliver value for John Lewis Partnership by ensuring quality, efficiency and cost effectiveness from all infrastructure management contracts

• Good commercial, delivery and operational acumen, demonstrating knowledge and hands-on experience in building positive relationships, including third parties.

• FinOps experience: Budgeting/Forecasting/Cost Optimisation.

Essential Skills:

• Technical experience within one or more Cloud Providers, Google Cloud, Microsoft Azure or/and Amazon Web Services (AWS)

• Technical Product Management experience building a secure, self-service administrative capability for Cloud Platforms

• Experience of building a clear vision, Product roadmap - working with key stakeholders and ability to articulate the value of what is being built

• Extensive knowledge of the development lifecycle and Continuous Delivery and Operability best practices

• Ability to work within a small team and influence key stakeholders to deliver the Product Roadmap

• Collaboration with wider teams including Architecture, Engineering, Security, FinOps, Service Management and Infrastructure to define technical requirements, solve issues and develop new product features.

Next Steps:

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to do before the closing date.

• If you are successful following your initial application, the next stages are: a screening telephone call with a recruiter, two rounds of interviews.

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

• Internal applicants please copy paste this link on to the browser for job outline -

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About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.