Credit Control Team Leader

Credit Control Team Leader, London Campus

QA Higher Education, fulltime, Mon-Fri 9am-5.30pm, 1 day working from home

Are you experienced in Leading Successful Teams , with a background in Credit and Income ? Are you looking to progress in a Fast Paced, Vibrant and Rewarding organisation? Then we have the role for you, read on to find out more.

About our role: As Credit Control Team Leader you will be leading a small and busy team across multiple locations, managing the end-to-end revenue collection process for QA Higher Education, overseeing four distinct sales ledgers linked to key education partners. You will play a vital role in maximising cash flow by prioritising debt collection, issuing instalment plans, and ensuring timely Student Finance England approvals.

Here’s a flavour of what’s involved: (click through to read the JD)

Responsibility for revenue creation and collection across four individual sales ledgers/partners, ensuring timely and accurate reconciliation.

Deliver key financial reporting and analytics to senior management, providing insights to support strategic decision-making.

Manage high volumes of both face-to-face and remote (phone/email) communications with internal and external stakeholders.

Supervise three direct reports across multiple locations, providing guidance, support, and performance oversight.

Prioritise collection of outstanding revenue, issued instalment plans, and followed up on Student Finance England (SFE) approvals to reduce risk and maximise cash flow.

Assist the Credit Manager with day-to-day operational activities, including process improvements and workflow management.

Bring your experience:

Proven high level communication skills.

Experience of using CRM and accounting database desirable.

Understanding of Microsoft office systems and basic level competencies

Database management experience desirable.

Self-motivated and driven.

Versatile and flexible to adapt to new tasks.

Calm and composed approach to maintain positive approach in high stress environments.

Apply now - here’s how! Simply hit the apply button.

Equal Opportunities

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

We look forward to hearing from you!

A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.

We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.

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