Assistant Property Manager - The Leadenhall Building, London

Job title

Assistant Property Manager

Site Name and Location

The Leadenhall Building, 122 Bishopsgate, London EC3V

Working Hours

09:00 – 17:30

Salary

£45,000

Purpose of the Role

The main purpose of the job is to assist the building management team in all aspects of the day to day operation of The Leadenhall Building, including working with occupiers, service partner teams and other stakeholders and ensuring the required standards are achieved and maintained at all times. The role will include assisting in the management of soft services, providing administrative support for hard services, as well as assisting with occupier engagement.

The Site

The Leadenhall Building [TLB], colloquially known as The Cheesegrater, is a unique 610,000 sq ft office tower prominently located in the center of the City of London. The building is currently owned by CC Land and was practically completed in June 2014.

The building management team is made up of 8 Savills colleagues (including this position) supported by 3 service partner Client Account Managers and key team members.

There are seventeen occupiers on site, including a retailer and a restaurant.

The public realm encompasses half an acre and delivers an annual series of fantastic live events to the TLB community and the wider City. TLB is a ‘go to’ building for charity abseils, stair climbs and other sporting activities, as well as hosting a street food market 3 times a week.

Responsibilities

• Assist the building management team to ensure that Datastation, SEM’s and other relevant software systems are up to date and complete at all times.
• Assist in the processing of purchase orders and invoices, ensuring that they are coded correctly for processing via the appropriate financial software system.
• Assist in the administration of the site property management systems and associated building app.
• Establish and develop close working relationships with tenant representatives and manage tenant satisfaction, and confidence in Savills service delivery.
• Assist with the management and coordination of communication with occupiers, including attending and minuting meetings.
• Create and maintain an effective working relationship with existing suppliers/contractors.
• Assist with the management and coordination of communication with key service partners, ensuring that high site standards are achieved and maintained at all times.
• Assist with the co-ordination of the full range of service charge recoverable services, ensuring compliance with specified standards, quality, time scale and cost objectives.
• Has responsibility for carrying out general office management duties within the building management suite, including ordering supplies, managing the office services, booking meetings, filing, etc.
• Establish and implement best practice whilst ensuring safe working practices are complied with at all times.

• Assist in ensuring compliance with all client and Savills procedures and policies, including health and safety, COSHH and environmental matters as well as other operational standards.
• Assist in ensuring compliance with all statutory requirements and codes of practice, health and safety requirements.
• Production and co-ordination of information in line with Savills and client requirements.
• Adhere to all quality assurance requirements.

• Carry out any other reasonable request of the property management team

Skills, Knowledge and Experience

Candidates will be required to demonstrate the following:

Essential

• Self-motivated, able to work on own initiative.
• Excellent inter-personal skills and a strong commitment to customer service are vital.
• Experience in the management of multi-let commercial property.
• Experience in the supervision of contractors and coordinating reactive tasks on site.
• Good understanding of property management.
• Effective people management skills.
• Excellent communications skills and ability to deal with occupier issues on a day to day basis.
• A good knowledge and understanding of legislative health & safety requirements.
• Excellent time management skills and an ability to respond to deadlines.
• Ability to use full range of Microsoft applications inc. Word, Excel, Outlook and other software as a service platforms
• Good written communication skills.

Desirable

• A willingness to learn and progress in their FM career
• IOSH qualification
• Trophy asset experience
• IWFM membership (at any level)

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Please see our Benefits Booklet for more information.