Head of Commercial Planning

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Job reference 341048

Head of Commercial Planning

Competitive salary, £5,500 car allowance or £5,000 cash equivalent, 18% annual bonus potential, family healthcare, 27.5 days annual leave plus bank holidays, and a company pension scheme with highly competitive contribution rates.

Permanent, Full Time.

Location: Royal Mail, 185 Farringdon Road, London, EC1A 1AA – hybrid working with 4 days in the office.

Shape the Future of Commercial Growth at Royal Mail

Royal Mail is on an exciting transformation journey, focused on delivering greater value for customers, strengthening commercial performance, and building a sustainable future for our business.

We're looking for an experienced Head of Commercial Planning to play a pivotal role in shaping and managing our portfolio of commercial initiatives. This is a highly visible leadership position, responsible for ensuring that our investments, product developments and commercial activities are prioritised effectively and deliver meaningful outcomes for both our customers and the organisation.

Working across multiple business functions, you'll provide strategic oversight and governance, helping turn commercial ambitions into deliverable plans that drive growth and long-term success.

About the role

As Head of Commercial Planning, you'll lead the development of a structured and strategic approach to commercial planning and portfolio management. You'll work closely with senior stakeholders to identify opportunities, assess priorities and ensure initiatives are delivered effectively.

Key responsibilities include:

• Developing and embedding a commercial planning framework that translates business strategy into a clear and prioritised portfolio of initiatives.
• Partnering with senior leaders across the Customer organisation to identify growth opportunities and future capability investments.
• Managing and overseeing the commercial demand portfolio, ensuring resources and investment are aligned to strategic priorities.
• Establishing effective governance and prioritisation processes to support both immediate business opportunities and long-term transformation goals.
• Supporting investment decisions through robust business cases, commercial analysis and value assessments.
• Providing oversight of commercial delivery activity and ensuring alignment across Product, Technology, Operations, Marketing, Finance and Commercial teams.
• Leading governance forums and supplying senior stakeholders with insights, recommendations and progress reporting to support informed decision-making.
• Building, developing and leading a high-performing Commercial Planning team, fostering a culture of transparency, accountability and data-driven decision making.

About You

We're seeking a strategic leader who combines commercial insight with strong stakeholder management skills and the ability to navigate complex organisational environments.

To be successful in this role, you'll demonstrate:

• A proven ability to build, develop and lead high-performing teams.
• Significant experience within commercial strategy, commercial planning, portfolio management, business transformation or a similar discipline.
• A strong track record of leading large-scale, cross-functional programmes, portfolios or strategic initiatives.
• Excellent commercial and financial acumen, with experience evaluating opportunities and supporting investment decisions.
• The ability to influence and engage senior stakeholders across a broad range of business functions.
• Strong governance, prioritisation and decision-making capabilities within a complex environment.
• Exceptional communication skills, with the ability to translate complex information into clear, actionable insights and drive organisational alignment.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental – As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment – As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

*Available only to permanent employees

Next Steps

The next stage of the selection process will be an interview consisting of competency based and role specific questions.

Trust is the foundation o f Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here:

Closing Date: Sunday 16th August 2026. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-Hybrid #LI-POST #LIMRT

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