Enterprise Learning Consultant

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 57 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

The People function leads the implementation of the Group’s people strategy in line with business objectives. We facilitate learning and development, talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, resourcing and engagement.

The Enterprise Learning Consultant plays a key role in delivering a strategic learning agenda by identifying root causes of performance issues, assessing if learning is the appropriate intervention, and creating impactful and relevant learning experiences. Working as a key enabler within the Enterprise Learning team, this role merges consulting mindsets with delivery execution, flexing across initiatives, portfolios and priorities to meet business requirements, help strengthen workforce capabilities, and embed a culture of continuous learning. The successful candidate will collaborate closely with senior stakeholders, colleagues from People, Governance and Communications, including Enterprise Talent and Enterprise Learning, and external vendors to bring to life the learning strategy and to ensure that learning solutions are relevant, engaging and impactful.

In this role you will: -

• Provide strategic guidance and learning expertise to client groups, supporting workforce capability needs and people priorities through fit-for-purpose learning solutions.
• Contribute to the design, curation and management of enterprise-wide Academies, programmes, and career development tools aligned to key skills, domains and development segments (such as Leadership, Wealth, Agile, Sales, etc.) across all business and infrastructure areas.
• Enable the deployment of learning initiatives, track performance and impact measures, and support continuous improvement through data-led insights.
• Act as a trusted consultant to stakeholders, partnering closely to diagnose root causes of performance gaps, determine whether learning is the right solution, and shape targeted learning solutions that address real business problems and capability priorities.
• Own the full learning lifecycle – from identifying learning needs, designing and delivering solutions, to measuring impact and driving continuous improvement.

To be successful in this role you should meet the following requirements: -

• Prior experience in a Learning or People Development within a HR Consultancy or Global regulated business.
• Prior experience demonstrating broad and comprehensive understanding of learning concepts and principles within multiple disciplines or a fast-changing discipline.

• The role requires a comprehensive understanding of several units / products / regions / legal entities.

• Proactiveness in developing ideas, continuously searching for improvements in techniques which add value to the business and has full responsibility for implementation.

• Latitude to make decisions outside of established procedures but within a policy framework.

• The role requires the ability to guide, persuade and influence others through the developed skills of communication and diplomacy. Establishing effective collaborative relations with external organisations is a critical part of the job.

This role is based in London on a hybrid working basis.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500