Building Manager - London, W11

We’re looking for an experienced Building Manager to oversee the smooth operation of a high end residential development based in London, ensuring a high-quality living environment for residents while maintaining the property to the highest standards.

• Location: London, W11

• Salary: £67,000

• Hours: Monday to Friday, 9am-5pm

The Role

As the Building Manager, you will take full responsibility for the development, including:

• Overseeing planned and reactive maintenance, including contractor management.

• Ensuring communal areas are impeccably maintained and presented.

• Delivering outstanding customer service to residents and visitors.

• Overseeing projects & major works

What You’ll Do

1. Building Management

• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.

• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.

• Coordinate planned maintenance, ensuring timely execution to required standards.

• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.

• Oversee/conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.

• Monitor parking compliance and address related issues.

• Provide input for budgets, residents’ meetings, and communication with directors.

2. Maintenance & Repairs

• Arrange and follow up on reactive and planned maintenance.

• Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks.

• Coordinate and follow up on emergency repairs.

3. Resident Services

• Manage front-of-house services, including parcel and key handling.

• Ensure any on site staff or contractors are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence.

What You’ll Bring

Experience

• Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.

• Strong leadership skills, with experience mentoring and developing teams.

• Contractor management expertise, including assessing and approving works.

• Financial management experience (desirable).

Qualifications

• Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.

Skills

• Exceptional time management and task prioritisation.

• Outstanding communication skills, both written and verbal.

• Proficient in Microsoft Office (Excel, Word, Outlook).

Behaviours

• Accountability: Take ownership and see tasks through to completion.

• Attention to Detail: Passionate about delivering excellence in every aspect.

• Commitment: Proud to make a difference and go above and beyond.

• Positivity: Embrace challenges with a can-do attitude.

• Curiosity: Continuously learn, question, and seek improvement.

Why Join Us?

This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.