Digital Co Ordinator - Full Time - London

We’re looking for a Digital Coordinator with energy, curiosity and bold ideas to take ownership of our Time2Eat digital platform across a flagship workplace dining programme. This is a high-impact role at the intersection of technology, food and customer experience , where you’ll help shape how thousands of guests interact with our offer every day.

From self-service kiosks and click & collect to real-time menu content and digital activations, you’ll ensure every touchpoint is dynamic, engaging and future-focused . Working alongside culinary, marketing and operational teams, you’ll bring campaigns to life digitally, drive participation, and help push the boundaries of what great workplace hospitality looks like.

Key Responsibilities

• Own the day-to-day delivery and optimisation of the Time2Eat platform (kiosks, click & collect, POS and menu systems)
• Lead the digital execution of launches, seasonal menus and campaigns in partnership with operational, culinary and marketing teams
• Ensure all digital content is accurate, brand-aligned and visually engaging
• Act as the platform expert — coaching teams, solving problems and influencing improvements
• Monitor digital performance and guest feedback to identify opportunities and support new ideas
• Develop and maintain best practice guidance, training tools and SOPs to drive consistency and innovation

Experience & Qualifications

• Experience working with digital/EPOS platforms within hospitality, retail or foodservice
• Strong IT and system administration skills (Excel, Word, PowerPoint)
• Ability to work cross-functionally across operational and support teams
• Knowledge of digital menu management, product coding and VAT (desirable)

Skills & Attributes

• Passionate about digital innovation and exceptional customer experiences
• Creative and commercially aware, with high attention to detail
• Excellent communicator who can influence, support and challenge
• Proactive, solutions-focused and not afraid to try something new
• Highly organised and comfortable working at pace in a fast-evolving environment

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Subsidised gym membership
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2608/67891001/52758564/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!