Sales Associate - Deli - 37.5 Hrs - Piccadilly

Job Details

oin the Fortnum & Mason Deli Team!

Fortnum & Mason’s iconic Food Hall , nestled on the Lower Ground Floor of our Piccadilly flagship store, is celebrated for offering some of the finest and most distinctive deli creations in London. From our hand-folded pies and freshly made pasta to our legendary Scotch eggs and gourmet sandwiches, every item is crafted with care, speed, and a commitment to excellence. Sourced from exceptional independent producers and prepared daily by our expert team, our deli counters are a destination for culinary delight.

We are now seeking a passionate and energetic Sales Associate to join our Deli team on a permanent 37.5-hour contract , based in the heart of Piccadilly.

Why Work For Us:

• Competitive hourly rate + paid overtime

• Discretionary annual bonus (up to 5% of salary)

• Up to 40% store and restaurant discounts

• Subsidised staff restaurant using Fortnum’s ingredients

• 28 days holiday + a day off for your birthday and 5 extra wellbeing days off

• Matched pension scheme and career development opportunities

• Annual staff party and incredible gifts after 5 years

What You'll Do:

• Deliver a warm, personalised luxury experience to every customer

• Maintain impeccable standards of hygiene, stock, and display

• Work closely with other departments to maintain high standards

• Produce a high volume of freshly prepared items while showcasing our signature bagels, savoury small bites, and vibrant, seasonal salads—all crafted with speed, precision, and care

• Work efficiently under pressure, especially during peak hours, ensuring that every item is made to exacting standards without compromising quality or presentation

What We're Looking For:

• Experience in a fast paced, high volume environment in a similar role in food & beverage

• Proven ability to deliver excellent customer service

• Strong people skills

• Flexibility to work various shifts, including weekends

• Outstanding communication skills

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a leadership capacity. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.