Spa Attendant

As Spa Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Spa Attendant, I will assume full responsibility for the efficient operation in the following:

• Check and set up the daily operations of the Male/Female changing area according to standards.
• Assist rest of team to ensure that they can perform their services professionally and accurately in a timely manner.
• Check and revise all public areas ensuring they are kept as per standards.
• Greet the guest upon entering the Spa/fitness area.
• Serve water and cold/warm towel to the guest upon arrival.
• Provide service promptly, courteously and accurately.
• Request and collect stock and supply in accordance with minimum stock levels.
• Ensure the cleanliness and hygiene of the section and work unit.
• Ensure all Health and Safety regulations are followed as per standards.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upsell all property facilities and activities.
• Upkeep Six Senses guidelines and standards of service and operation.
• Strictly adhere to LQA standards and guest comments.

What’s in it for you?

At Six Senses, we believe in taking care of our hosts just as much as our guests. When you join our team, you'll enjoy a generous and thoughtfully designed benefits package, including:

• Competitive Salary Package – Rewarding your talent and dedication with a salary that reflects your value.
• Up to 33 Days of Paid Holiday Per Year – Including bank holidays, with entitlements growing the longer you stay with us.
• Global Career Development – Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
• Hotel & Dining Discounts – Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
• Complimentary Nights at Six Senses – Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer you’re with us!).
• Enhanced Family Leave – Generous and inclusive maternity, paternity, and adoption policies to support your family life.
• Comprehensive Financial Protection – Including pension scheme, life assurance, income protection, and critical illness cover.
• Holistic Wellbeing – Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul.
• Travel Season Ticket Loans – Helping you get to work in a more affordable and sustainable way.
• Medicash Plan – Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
• Community & Volunteering Opportunities – Make a difference through purpose-driven initiatives and give back to the causes you care about.
• Health Assured & Wisdom App – 24/7 confidential support for your mental, emotional, and financial wellbeing, plus access to exclusive perks and discounts.

Qualifications

To execute the position of Spa Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 year experience in a similar luxury spas and health clubs with proven references. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Spa Attendant at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.