Step-up to Secretarial Manager
- Salary to £60,000 + generous employee benefits
- Hybrid working (3 days office / 2 days remote)
- City of London / Liverpool Street location
- Manage day-to-day attendance, flexible working and wellbeing matters, liaising with HR as required
- Partner with HR on employee relations, including performance, conduct, disciplinary and grievance matters
- Oversee the delivery of high-quality legal support services across the firm
- Manage team structures, allocations and support models across practice groups
- Oversee annual leave, overtime, expenses and other team administration in line with firm policies
- Identify team development needs through performance reviews, feedback and business requirements
- Lead training and development initiatives to build capability and support business objectives
- Provide coaching, mentoring and career development support
- Monitor team capacity, utilisation and workload, providing recommendations for effective resource allocation and workforce planning
- 2-3 years' proven management or supervisory experience gained within a law firm
- Solid understanding of the Legal EA / PA population and fee earner / business needs
- Strong leadership skills with the ability to build inclusive, high performing teams and foster a collaborate working environment
- Highly organised with strong planning, prioritisation and attention to detail
- Flexible and prepared to work additional hours to meet client needs
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