Academic Program Manager
- Plan and manage all aspects of our Japanese student programmes, from initial brief to delivery
- Liaise daily with our partner offices in Japan to finalise programme content and respond to changing needs
- Oversee a remote network of Group Coordinators across the UK
- Ensure timely and accurate submission of host family details, delegating to support staff when needed
- Lead regular programme operations meetings and manage internal milestones and deadlines
- Greet visiting school groups and senior staff when required
- Collaborate with our Academic Planning Manager to align intercultural learning activities with English language goals
- Train and support new staff members as part of your team leadership responsibilities
- Provide regular reports and updates to the General Manager
- Strong team management and leadership skills
- Excellent communication - both written and face-to-face
- Ability to think strategically while staying on top of details
- Flexible, proactive, and comfortable with fast-changing plans
- Mature, professional, and confident dealing with senior stakeholders
- Must be UK-based, domestically settled, and hold a clean UK driving licence
- Background in education, cultural exchange, or EFL (English as a Foreign Language)
- Experience working with Japanese clients or knowledge of Japanese culture/language
- Familiarity with the UK school system and confidence in liaising with educational institutions
- Skilled in Microsoft Office (especially Excel, Word, PowerPoint); database knowledge (e.g. MS Access) a plus
- Excellent problem-solving abilities and calm under pressure
- Ability to create and deliver presentations to diverse audiences
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