Senior Quality Assurance Officer - Strand, London, WC2R 2LS

Senior Quality Assurance Officer - Strand, London, WC2R 2LS

About us

The Faculty of Life Sciences & Medicine Senior QualityAssuranceOfficeris based within Faculty Education Services(FES)which coordinates all aspects of programme and student administration for more than 100 undergraduate and postgraduate programmes and supports over 7000 students.

TheQuality Assurance(QA)team manage and coordinate the adherence of all programmes tobothCollege andprofessionalregulatory and compliance requirements. The work includes internal and external reviews, annual monitoring and review, curriculummanagement anddevelopment, statutory reporting (for some programmes),evaluation and feedback coordination,aspects ofcollaborative partnership development and monitoring andeducationalgovernance.

About the role

Adopting a proactive and flexible approach, thepostholder willlead and coordinate activity for adefinedarea of work contained within the remit of the QA team.This may involvecommittee servicing,internal and external quality reviews, working collaboratively with a broad range of academics,professional servicescolleaguesandallstakeholders; producingtimely, comprehensive documentationand reportingfor all statutory returns and programme accreditation orreviewevents.

The post holdermaycoordinate andfacilitatemonitoring and evaluation requirements,across a range of collaborative partners,and has, amongst other things, responsibility fortheorganisation of quality visits and audit schedules,review of student feedback,preparationand publication of reports and proactive follow up on action plans or recommendations.There may be a requirement for the post holder to attend curriculum development meetings, therefore an understanding of quality assurance in higher education and ability toadvisewith reference to the UK Quality Codeisdesired.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Work experience in a relevant post with similar responsibilities and requirementsto this post
2. Excellent communication and presentation skills; demonstrable ability to present information clearly, accurately and concisely to diverse stakeholders
3. Data literacy skills and attention to detail with methodical, exacting standards of written and numerical accuracy
4. Experience of reviewing and producing policy or procedural documentation
5. Able to interpret and apply College and programme regulations and maintain up to date knowledge of external statutory compliance obligations
6. IT experience, across all Microsoft packages; with significant experience of databases (student records systems)
7. Proactive and able to work independently and as a team to meet deadlines across competing priorities and provide solutions to problems
8. Experience of forming professional networks and able to negotiate and influence across organisational boundaries to implement positive change

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Desirable criteria

1. Previous HE experience and knowledge of UK Quality Code
2. Previous experience of working in a health programme in HE and producing quality assurance reports/statutory returns
3. Experience of collaborative provision development and/or monitoring
4. Experience of programme governance and delivering professional committee servicing
5. Evidence of continued professional training or development

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.