Parking Appeals Officer (hybrid)
- Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role * To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
* To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
* To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
* Make suggestions for developing procedures to improve service delivery , customer focus and efficiency
* To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
* To liaise with SMPP on financial issues and use the council's ledger
* To process payments received directly at the council
* To process refunds
* To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid) This role of Parking Appeals officer will pay between £26 via umbrella
Hybrid working available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
Recommended Jobs
Sales Enablement Specialist
We are seeking an experienced Sales Enablement Specialist with a proven background in RegTech (Regulatory Technology) and Identity Verification (IDV) to join our growing team at Programmers Force. In…
Technical Supervisor
Technical Supervisor needed in Barnet The salary is £48,003.00 This is a temporary role The reference number is: OR17629 The successful candidate will be responsible for t…
Lecturer in Business
Role: Lecturer (Business) Location: London (Location: Wembley & Kingsbury Campuse s) | Full-Time | Salary: Up to £45,000 per annum Start Date: April 7th 2026 Regent College London is se…
Walthamstow Manager
JOB DESCRIPTION - NURSERY MANAGER Duties will include: Responsibility for the daily running and administration of the nursery adhering to the Policies & Procedures of Crossharbour Montessori Day Nurse…
Technical Services Analyst
The Role We are looking for a Technical Services Analyst to provide day-to-day technical support as part of our IT Service Desk team. In this role, you will handle requests and monitor resolutio…
Account Management Intern (TikTok Shop - Home & Living), 2026 Summer (BS/MS)
Responsibilities Joining the e-commerce team will give a holistic view of how to grow and scale merchants and sellers on the TikTok Shop platform, spearheading in the social commerce space. Workin…
Senior Business Analyst - Mobile
Senior Business Analyst – Mobile (up to £50K) Quant Capital is urgently looking for a Business Analyst to join our high profile client. My client is a luxury online fashion house based i…
Dental Nurse Jobs
JOB OVERVIEW Are you a dedicated and skilled Dental Nurse looking for Dental Nurse Jobs in London? Our prestigious dental practice is seeking an experienced Dental Nurse to become a valued member …
German-speaking Weekend Nanny, Job ID J1DF09
A Weekend Nanny is needed by this wonderful family in Hampstead, London, to provide proper care for their baby, charming toddler and school-aged child. They are looking for a fluent German-speaking …
Merchandiser
Manage stock levels and ensure inventory aligns with customer demand. Analyse sales data to identify trends and suggest improvements. Collaborate with suppliers to ensure timely delivery of pro…