Shift Supervisor - Fleet Operations, London

Since 2018, Voi has been on a mission to create safe, sustainable, and reliable micromobility for everyone. Today, we’re Europe’s #1 e-scooter operator, active in over 100 cities with more than 250 million rides completed, and we’re just getting started.

As our London operations continue to grow, we’re looking for a Shift Supervisor to lead and support our Fleet Specialist team , ensuring smooth, safe, and efficient daily operations across the city.

YOUR MISSION AT VOI
As a Shift Supervisor, you’ll be a hands-on leader, spending most of your time out in the field while also supporting and developing your team.

You’ll split your time roughly as follows:

• 80% in the field supporting operations

• 20% people leadership (training, performance follow-ups, and shift planning)

  What You’ll Be Doing

• Lead from the front: Be out on the field collecting, deploying, and repositioning vehicles with a hands-on approach

• Run smooth daily operations: Support logistics such as receiving, packing, and deploying new vehicles

• Manage and motivate your team: Create shift plans, support performance, and step in proactively when targets or standards aren’t met

• Keep quality high: Work with your team to identify and fix damaged or incorrectly parked vehicles, ensuring safe and tidy parking areas

• Develop talent: Interview, train, and coach Fleet Specialists to help them succeed and grow within the business

• Plan and collaborate: Work closely with managers to optimise workflows, shift coverage, and operational efficiency.

WHAT YOU NEED TO EMBARK
We’re looking for a pragmatic, responsible team player who enjoys solving problems and leading by example. You’ll also bring:

• 2+ years of work experience

• Previous experience managing or supervising a team

• Full UK driving licence (max. 6 points for minor offences; no major offences – required for e-van insurance)

• Comfortable using digital tools (MS Office / Google Workspace)

• Fluent in English

JOB CONDITIONS

• Working pattern: 5 days out of 7 (weekly rotation)

• Shift: Middle shift

• Weekend work: Required on rotation

• Contract: 6-month fixed-term

  WHY VOI?
  Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to :

  • Join Europe's leading micromobility company and one of the fastest-growing scale-ups

  • Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in London

  • Collaborate with inspiring, motivated, and diverse colleagues who share a common goal

  • Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution

  Are you ready to embark on the Voiage with us?