Head of Data Governance and Data Quality

Job Description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

The Head of Data Governance and Data Quality will be responsible for establishing, leading, and maintaining the UK businesses data governance framework and ensuring the highest standards of data quality across all business functions. This role will drive strategic initiatives to enhance data integrity, compliance, and usability, enabling the business to make informed decisions and maximise the value of its data assets.

This role will report to our UK Chief Data Officer to support the data strategy and work with the global Enterprise Management team to leverage and establish the data governance capabilities for Gallagher UK.

We offer flexible hybrid working and a requirement for this role is to be based from our London Headquarters 2-3 days per week.

Strategic Leadership

• Define and execute a long-term vision for data governance and quality that supports business growth, innovation, and compliance.
• Develop and implement a comprehensive data governance program to ensure data quality, integrity, and compliance; establish data governance strategies, policies, and frameworks aligned with organisational goals and industry best practices.
• Act as the senior authority on data governance, advising senior leadership on risks, opportunities, and investments related to data. To have the ability to articulate roadmaps, functionality, and clear organisational benefits of the data governance strategy implementation, as supported by data and KPIs.
• Build and lead a high-performing team of data governance professionals, fostering continuous improvement and professional development.
• Represent GGB UK as a Data Governance and Quality leader at global forums and committees to ensure support and alignment with Enterprise Data Management’s data governance and data quality priorities.

Data Governance Framework

• Establish and maintain enterprise-wide and UK relevant policies, standards, and procedures for data management, ensuring consistency across all business divisions of Gallagher UK.
• Create a clear operating model for data ownership, stewardship, and accountability, assigning roles and responsibilities across the organisation.
• Establish data governance committees to oversee prioritisation, decision-making and resolution of data usage conflicts.
• Participate in data governance committees and provide expertise and guidance on data governance initiatives.
• Collaborate with data stewards, data owners, and data consumers to establish best practices, processes, and procedures in support of our data governance program.
• As part of our metadata strategy support the development business glossaries and data dictionaries for Gallagher UK, including the adoption of data cataloguing and lineage tools. This should support the usability and reusability of data assets whilst supporting privacy, security, regulatory, legal, and audit initiatives.
• Identify and lead teams to perform root cause analysis of data governance and data quality issues; make remediation business cases and improvement plans; work with business and technology teams to implement data governance tools and technologies.
• Develop and oversee data quality programs, including monitoring, reporting, and remediation processes.
• Introduce automated tools and methodologies to proactively detect, measure, and correct data issues such as duplication, inconsistency, and incompleteness.
• Partner with IT, analytics, and business teams to embed data quality checks into workflows, systems, and reporting pipelines.
• Measure the adoption of data governance policies and business value of data quality improvement; conduct data quality assessments and implement measures to improve data accuracy, completeness, and consistency for business-critical data.

Data Quality Management

• Develop and oversee data quality programs, including monitoring, reporting, and remediation processes.
• Introduce automated tools and methodologies to proactively detect, measure, and correct data issues such as duplication, inconsistency, and incompleteness.
• Partner with IT, analytics, and business teams to embed data quality checks into workflows, systems, and reporting pipelines.
• Measure the adoption of data governance policies and business value of data quality improvement; conduct data quality assessments and implement measures to improve data accuracy, completeness, and consistency for business-critical data.

Stakeholder Engagement

• Collaborate with cross-functional teams and leadership to define data governance objectives and priorities; lead the syndication and implementation of data governance frameworks, policies, and procedures.
• Deliver training, workshops, and communication campaigns to raise awareness of data governance principles and best practices.
• Influence senior leaders to adopt a “data as an asset” mindset, embedding governance into strategic decision-making.
• Contribute to the development and implementation of data governance strategies and roadmaps in the divisions.

• Proven track record in data governance, data management, or data quality leadership roles in large-scale, complex organisations
• Extensive knowledge of data governance frameworks (e.g., DAMA-DMBOK, DCAM).
• Experience with data governance and quality tools and platforms (e.g., Informatica, Collibra, Talend, CluedIn).
• Literate in data stack technologies (SnowFlake, Microsoft Azure, DevOps, PowerBI, SQL etc)
• Deep understanding of data protection regulations and compliance requirements.
• Excellent stakeholder management and communication skills.
• Fantastic analytical and problem-solving abilities.
• Experienced in agile methodology (Scrum)
• Ability to influence and drive change across complex organizations.
• Strategic thinker with a pragmatic approach to execution.
• Collaborative leader who can inspire cross-functional teams.
• Professional certifications in Data Governance or Data Management (e.g., CDMP, DCAM) are highly desirable.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.