QA Lead - London, N1C 4AG

QA Lead - London, N1C 4AG, United Kingdom

Department Description

With a global footprint, the Universal Music Group Royalty and Copyright Product Team designs, develops, delivers and maintains a number of technical solutions to calculate royalty accountings in a timely and accurate manner to our valued artists. We’re also providing them with an extent and detailed visibility of these earning from various sources of digital incomes.

The team continuously collaborates with our international business teams to deliver innovative solutions as well as supporting best practices and new processes for a better royalty flow.

The Role

The QA lead will be responsible for ensuring the QA team is building and enhancing the manual and automation framework as well as designing and executing step definitions and feature files in accordance with the requirements. The QA lead will form the overall test strategy with ideas of tools and technologies to used.

The QA lead will be part of multiple project teams, working closely with the rest of the development and business teams to ensure deliveries are validated for a given timeframe and as per agreed acceptance criteria.

Key Responsibilities

• Develop comprehensive test strategies and plans

• Define test scope, approach, and objectives for each project

• Test planning and execution: create, enhance and maintain effective and test scenarios, ensuring adequate depth and breadth of test coverage

• Manage QA team to ensure manual testing (e.g. smoke testing, regression testing for both functional and non-functional features of the application, and exploratory testing) is carried out

• Understand the requirements from technical and business specifications

• Actively support agile development methods and best practices

• Use Jira to track defects and tasks, and test progress

• Take part in meetings, provide estimates, assist in presenting issues and solutions

• Collaborate with other development team members in the planning and analysis phases of user stories during scrum sprints, and with the QA team in areas such as training and assistance

• Support the business test team in UAT

Skills and Experience required

Must have

• Strong Software Testing experience within SDLC, preferably in an agile development environment

• Experience building and maintain automated testing frameworks, such as Selenium WD, Cypress, Playwright or similar

• Experience using GitHub Actions, Jenkins, AWS Pipelines or similar for CI/CD

• Hands-on experience of test planning, execution and maintenance of test scenarios using the principles of the BDD process

• Knowledge of RDB and SQL for database interrogation

• Experience with Rest API automation

• Source control management ideally in Git

• Passion for continuous integration and automated testing

• Solid understanding of software testing concepts and methodologies

• Experience in non-functional testing, e.g. cross browser responsiveness and cross platform testing, performance, etc.

• Experience in defining functional and non-functional automated testing frameworks

• Understanding of risk identification and analysis

Nice to have

• Knowledge of Jira (inc Zephyr), Confluence

• Experience in automation for mobile devices

• Working knowledge of testing AWS technology

• ISTQB qualifications

Key Behavioural/Personality Traits

• You will have strong self-management skills and a proactive attitude

• You will have great problem solving skills with the ability to identify issues quickly and implement effective solutions, demonstrating critical thinking capabilities.

• You will be part of the project team and able to demonstrate your written and verbal communication skills for coordinating between team members, stakeholders, and other departments