residential passenger lift contract manager

Contracts Manager needed in West London Paying £36.59 per hr ref 5290087

Full time hours on a temporary basis

• As the Lift Contracts Manager, you will oversee the maintenance, servicing, and compliance of a wide variety of lift and hoist equipment—spanning installations from the past five decades to modern systems.

  You will ensure all assets meet required standards, support new installations, and work directly with residents to deliver a high level of service. You will be a key point of contact across multiple teams, contractors, and stakeholders, ensuring safe, compliant, and efficient operation of all lift equipment.

  Key Responsibilities

  • Contract & Maintenance Management
    Oversee the delivery of lift and hoist maintenance contracts, ensuring all work is completed to required standards, timeframes, and budgets.

  • Technical Expertise
    Apply strong technical knowledge to troubleshoot issues, review contractor performance, and ensure long‑term asset reliability.

  • Compliance & Regulations
    Ensure full compliance with LOLER (Lifting Operations and Lifting Equipment Regulations).
    Implement and monitor adherence to BS EN 81 standards across all relevant equipment.

  • Asset Management
    Manage a diverse portfolio of lifts and hoists of varying ages, manufacturers and technologies across residential buildings.

  • Installation Support
    Support new lift installations, collaborating with contractors and internal departments to ensure smooth delivery and commissioning.

  • Resident Engagement
    Liaise directly with residents regarding maintenance schedules, service expectations, and issue resolution, ensuring excellent customer satisfaction.

  • Cross‑department Collaboration
    Work closely with housing, repairs, compliance, procurement, and commercial teams to coordinate maintenance activity and manage performance.

  • Performance Monitoring
    Assess contractor KPIs, ensure swift resolution of breakdowns, and drive continuous improvement in service delivery.

  • Health & Safety
    Maintain rigorous safety standards and contribute to risk assessments, audits, and incident investigations as required.

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared