Operations Analyst

Build the Future of Wellbeing

Do Your Life’s Best Work

If modern wellbeing were redesigned from scratch, it wouldn’t live in a GP’s office or a cluttered supplement aisle. It would be digital-first, beautifully curated, and powered by data that actually helps you feel your best.

That’s what we’re building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world’s most effective products across EAT, MOVE, MIND, and SLEEP, and we’re just getting started.

We combine culture-shaping storytelling, cutting-edge health tech (like our new blood testing platform, Healf Zone), and a best-in-class product experience to help people build rituals that work.

Backed by investors behind Soho House, Alo Yoga, Cult Beauty, and Innocent, we’re scaling fast, and redefining how the world shops and lives well.

About Us

At Healf, we’re not just a company, we’re a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others, Healf is built on grit, determination, and a shared understanding of the power of wellbeing.

Our culture is grounded in The Healf Standard—five principles that define how we work and win:

• We Work Harder Than Anyone Else : Building something that improves lives takes long hours, grit, and sacrifice, but we thrive on it. We all feel energised by what we’re building.

• Never Settle : We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something can’t be done.

• Obsession Over Talent : Talent alone isn’t enough—relentless curiosity and a drive to grow set us apart.

• The Healf Lifestyle : We live what we preach—our personal commitment to wellbeing fuels our professional productivity.

• Stronger Together : Everyone owns their lane, but we run as a unit.

With Healf Zone on the horizon, we’re entering the next phase of our journey: closing the loop on health with personalised, preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something that’s not only extraordinary, but a first of its kind.

The Role

As an Operations Analyst at Healf, you’ll be the engine behind our inventory execution. This role exists to make sure our planning, systems, and tools actually work day to day in a fast-growing, multi-brand environment.

You’ll own the day-to-day execution of inventory planning, ordering, and inbound flows across 100+ brands, while contributing to projects and process improvements that increase accuracy, reduce errors, and support long-term scale.

This is a hands-on role for someone who enjoys process, takes pride in getting the details right, and understands that great execution is what protects revenue, unlocks scale, and enables automation to succeed.

Where You’ll Make An Impact

Run the inventory planning & ordering cycle:

• Prepare and review replenishment recommendations using agreed tools and templates

• Raise purchase orders accurately and on time, following agreed rules

• Ensure POs reflect correct pricing, pack sizes, lead times and delivery details

• Check and correct data discrepancies that would impact ordering or reporting

Support inbound logistics & booking in:

• Track POs from approval through to delivery

• Coordinate with suppliers and warehouses on delivery dates, booking slots, and issues

• Ensure received stock is booked in accurately and discrepancies are logged and escalated

Monitor and report on inventory metrics:

• Run regular reports on stock levels, coverage, slow movers, and potential stock-outs

• Flag risks and issues early with clear data and context

Manage day-to-day exceptions:

• Resolve common issues such as part-shipments, short-dated stock, damaged or missing items, and mis-picks

• Escalate complex or recurring issues clearly, with supporting data and recommended actions

Support process improvement & automation:

• Follow standard operating procedures consistently and suggest improvements when processes break or create repeat errors

• Test new tools and templates, providing practical feedback from day-to-day use

What You’ll Bring

• A strong ownership mindset. You take responsibility for outcomes, not just tasks

• Process discipline and consistency, with a natural tendency to build routines and checks

• High attention to detail across numbers, SKUs, pricing, and delivery details

• Comfort working with spreadsheets and operational systems as part of daily execution

• Clear, confident communication with suppliers, warehouses, and internal teams

• Comfort operating in a fast-paced environment where priorities shift and volume is high

• The judgement to escalate issues early and with context

Bonus Points If You Have

• Experience in e-commerce, retail, or a multi-SKU, multi-brand environment

• Experience owning inventory, ordering, or replenishment processes

• Experience working with ERP systems, warehouse portals, or order management tools

Why Join Healf

• Do your life’s best work: Build something that matters, with a team that moves fast and aims high

• Surround yourself with A+ talent : You’ll work with high-performers who care deeply and raise the standard every day

• Be a builder : This isn’t a cog-in-the-machine role. You’ll help shape our voice, culture, and growth

• Wellbeing is the lifestyle : From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP

• Premium Wellhub Membership : Unlimited entry to 1000's of gym, yoga, & fitness studios.

• Exclusive Healf Perks : 50% off all Healf products plus discounted Healf Zone blood testing.

• Nest Pension : Secure your future with our pension contributions.

• Wellbeing-Focused Workspace : Incredible Hammersmith office with great natural lighting.

• Team Connection : Annual company-wide retreat to recharge and bond.