Solutions Consultant

Stream was founded with the mission to provide fair financial tools to the everyday worker. Offered through destination employers like Greene King, Bupa, Burger King, Asda and the NHS, our award-winning platform helps over three million people to earn, learn, save, spend and borrow on their own terms, all in one smartphone app.

Stream is unique: VC backed and growing at scale, but with a social conscience. Some of the world's leading impact funds were our founding investors, and we operate on a social charter, which means every product and service we create must measurably improve financial wellbeing.

You’d be joining a team of over 200 passionate, ambitious people across Europe and the USA, building a category-defining product, and united by that same mission.

As a Solutions Consultant (Pre/Post Sale), you'll play a pivotal role in Stream's mission of giving every working person globally power over their pay, to have complete financial freedom and wellbeing. You'll be a bridge between sales and delivery, working with prospects, clients & partners to ensure a seamless sales and onboarding experience.

Ultimately, the work you do will be instrumental in growing the Stream roster, as well as maximising end user experience through elegant solutions.

What will you be doing?

• Bring to life the Stream App and Employer Portal through meaningful demos and presentations to C-Suite stakeholders.
• Expertly explain our "Flow of Funds" as well as address concerns about data privacy and security.
• Navigate objections and guide prospective clients towards Stream best practices and tailored solutions where appropriate.
• Simplify and explain integration principles for both technical and non-technical audiences, ensuring clarity and buy-in.
• Collaborate with internal and external teams to optimise data transfer (SFTP and APIs) between systems, always aiming to maximise end-user experience.
• Work with internal and external CISOs, DPOs and Security Teams to complete client InfoSec/DPIA Reviews.
• Work with new and existing external partners to develop and refine strategic partnerships.
• Seamlessly handover newly signed clients to Delivery and Client Success teams, providing ongoing support throughout onboarding where necessary.
• Support with the ‘technical scoping’ of existing client change requests.
• Actively contribute to enhancing team best practices, documentation, and internal processes. This includes triaging client/prospect feedback to product teams.

What experience might you have?(But if you’re close… we'd still love to talk to you!)

• Proven experience in technical consulting, ideally within the fintech or HR tech space.
• Excellent communication and presentation skills, capable of tailoring messages to diverse audiences.
• Willingness to learn new technologies and get involved in a wide range of day-to-day activities from sales calls to security assessments.
• Proactive mindset with a continuous improvement drive.

Working policy: We operate a hybrid policy; you’ll be in our beautiful London office three days per week, with flexibility to work from home.

Salary: Dependant on experience, salary bandings starting from £60,000 - £70,000+ + lucrative commission scheme & options

Benefits:

• 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
• 24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
• Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
• Sabbatical scheme
• Paid leave to volunteer
• Private Healthcare including comprehensive mental and physical healthcare
• Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
• Season Ticket Loan
• Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value, including: Workplace nurseries, Cycle to Work, Home and Tech Scheme and more.
• The best benefit of all, access to Stream!

At Stream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Stream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.