Fleet Controller Apprentice

Summary

Step Into Transport Leadership! We’re looking for a driven and detail-focused Fleet Controller to join our team and train towards becoming a qualified Transport Supervisor through a Level 3 apprenticeship.

This role is for someone who wants to build a career in transport operations, compliance and fleet management.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

Training course

Transport and warehouse operations supervisor (level 3)

Hours

Monday - Friday, 7.00am - 4.00pm

40 hours a week

Start date

Monday 9 February 2026

Duration

11 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Keep driver and training records up to date (H&S, CPC, licences, refreshers)
• Coordinate CPC, Plant, FLT & HIAB training and send reminders for renewals
• Support branches with daily fleet administration and transport queries
• Manage vehicle compliance including defects, PMI sheets, MOTs and servicing
• Maintain fleet schedules, insurance, tax, fuel cards and leasing contacts
• Monitor driver behaviour using EPOD/telematics and support efficiency improvements
• Investigate vehicle accidents and incidents, prepare reports, and manage communication with insurance companies and branches
• Review Tacho infringements and produce monthly reports
• Assist with agency drivers, hire vehicles and accident/PCN handling

Where you'll work

Dawley Road
Hayes
UB3 1EF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NATIONAL LOGISTICS ACADEMY LTD

Training course

Transport and warehouse operations supervisor (level 3)

What you'll learn

• Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
• Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
• Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
• Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
• Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
• Carry out disciplinary and manage grievances as per organisational guidelines
• Lead team and departmental communications and meetings
• Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
• use IT equipment and systems for the role such as telematics or warehouse management systems
• plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
• ensure the security of the transport, warehouse and goods in line with organisational policies
• communicate with internal and external customers using various communication methods
• identify and propose innovative business improvements
• schedule journeys: planning route, timings, costs and resources. Calculating driver hours/ use of tacho graphs and selecting the appropriate vehicle and ancillary equipment for the load being moved
• Oversee and review fuel costs and deal with issues when they occur
• Ensure the vehicle is safe and legally loaded and vehicle is marked and labelled compliantly in line with regulations regarding the carriage of dangerous goods
• Ensure vehicle, driver and load documentation is available for the journey and meets legal requirements
• Plan, organise and evaluate vehicle and warehouse maintenance schedules for compliance with the DVSA ‘Guide to Maintaining Roadworthiness’ or other Approved Codes of Practice (ACOP)
• Supervise loading to ensure correct procedures are used
• Review and measure the performance of warehouse operations to inform improvements to safe operating processes and systems; i.e. picking, stowing, dispatch
• lead and review the process for returned, damaged goods, customer bespoke and direct orders
• Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
• Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
• Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
• Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
• Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
• Carry out disciplinary and manage grievances as per organisational guidelines
• Lead team and departmental communications and meetings
• Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
• use IT equipment and systems for the role such as telematics or warehouse management systems
• plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
• ensure the security of the transport, warehouse and goods in line with organisational policies
• communicate with internal and external customers using various communication methods
• identify and propose innovative business improvements

Training schedule

All training will be carried out in the workplace

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

Other requirements

Previous experience in a transport or logistics environment is desirable.