Medical Secretary

HCA Healthcare UK
Westminster, Greater London

Job Title: Medical Secretary | Fertility Clinic
Location : IVF @ The Lister Hospital, Chelsea Bridge Road, SW1W 8RH
This role is based on site permanently
Hours : Full-time, 37.5 hours/week (Mon - Fri, 9am - 5pm)
Salary : Competitive (dependent on skills and experience) + Pension and benefits
Role : Permanent

We're looking for a Medical Secretary to join our dedicated Fertility team at The Lister Hospital in the heart of Chelsea, London.

In this role, you'll support 10 consultants along side the current team of four medical secretaries and a medical secretary supervisor. You will personally cover two consultants, however everyone in the team covers each other when on leave.

Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. You'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

Duties include being responsible for the registration of patients, appropriate management of patient appointments, liaising with patients and hospital staff as required in order to facilitate this. You will also undertake any other duties as called upon to carry out by the Medical Secretary Supervisor.

What you'll do:
  • Provide full secretarial support to the practice (including audio-typing of clinical/non-clinical material, reports etc) including those of a sensitive nature, whilst maintaining confidentiality.
  • Arrange investigations and consultations using hospital data systems.
  • Manage other correspondence and telephone contacts appropriately.
  • Maintain and file accurate patient records, including appropriate patient case note filing, and preparation of relevant clinic notes prior to Outpatient Clinics which take place on a daily basis.
What you'll bring:
  • Previous Medical Secretarial experience is essential.
  • Significant understanding of Medical terminology/ ideally fertility.
  • Strong attention to detail, accurate typing and letter proof reading skills.
  • Computer literacy.
  • Excellent communication skills.
  • Knowledge of Meditex would be an advantage.
Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.

You'll be eligible for:
  • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
  • Private Healthcare Insurance for treatment at our leading hospitals
  • Private pension contribution which increases with length of service
  • Season Ticket Loan and Cycle to Work scheme
  • Group Life Assurance from day one
  • Critical illness cover
  • Enhanced Maternity and Paternity pay
  • Corporate staff discount for all facilities including Maternity packages at The Portland
  • Comprehensive range of flexible health, protection and lifestyle benefits to suit you
  • Discounts with over 800 major retailers
Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
  • Unique and Individual : We recognise and value everyone as unique and individual
  • Kindness and compassion: We treat people with kindness and compassion
  • Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
  • Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Posted 2025-09-10

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