Treaty Technician

Harrison Holgate
London
Overall Role:

Responsible for producing and processing pre-inception and post-placement documentation, premium processing, proportional treaty processing, claims handling, credit control, and file/record management.

Key Accountabilities: Treaty Accounts Processing
  • Process proportional treaty accounts and premium adjustments in line with slip conditions and internal procedures.

  • Maintain reconciliations of technical accounts as per internal standards.

  • Monitor and review the technical position of treaty accounts and premium adjustments.

Excess of Loss (XL) Claims
  • Handle excess of loss claims and reinstatements from first advice through to settlement, in accordance with slip terms and internal procedures.

  • Administer claims through to closure.

Communication
  • Respond to internal and external queries in a timely and accurate manner.

  • Liaise with Account Executives and the Accounts Department for query resolution where necessary.

  • Escalate potential technical or financial issues to line management when required.

Document Production and Processing
  • Review documents at key stages to ensure completeness and accuracy prior to processing.

Premium Processing
  • Process transactions using internal broking systems (e.g., Trace ISYS OpenTWINS).

  • Generate client accounting and market documentation and submit to the relevant markets and bureaux.

Credit Control
  • Monitor premium payments and actively pursue outstanding funds to ensure settlement terms/PPWs are met.

  • Liaise with Finance on outstanding balances and support reconciliation of unallocated cash, escalating issues as appropriate.

Management Information
  • Produce and analyse statistics related to premium, brokerage, claims, renewals, etc.

  • Maintain shared files and spreadsheets for reporting purposes.

File Management
  • Ensure all correspondence, documentation, and data are stored according to internal best practice and audit requirements.

Compliance & Governance
  • Ensure legal, market, and regulatory requirements are met across all areas of business placement and servicing.

  • Maintain high technical standards to minimise rework and reduce E&O exposure.

  • Support new process implementation in response to regulatory changes.

  • Report suspicious financial activity to the Money Laundering Reporting Officer, as required.

General Responsibilities:
  • Uphold and promote the reputation and integrity of the firm at all times.

  • Act honestly and fairly with colleagues, clients, and market professionals.

  • Take responsibility for personal development and remain current with legal and market best practices.

  • Complete all internal and external training as required.

Knowledge & Skills Required:
  • Market experience with a broker, underwriter, or bureau.

  • Strong IT skills, including Microsoft Word, Outlook, and Excel.

  • Technical insurance knowledge equivalent to Cert CII, or demonstrable experience.

  • Excellent written and verbal communication skills.

  • Strong time management, prioritisation, and organisational abilities.

  • High level of accuracy and attention to detail.

  • Understanding of FCA Insurance Conduct of Business rules and financial crime prevention.

Posted 2025-09-11

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