Senior Designer

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (200% year-on-year growth). We're looking to do the same in 2025; move into new territories and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

About the Role

The Senior Designer plays a crucial role within the Creative and Content team, supporting the Creative Lead by driving high-quality design across a range of brand touchpoints, including CRM, print packaging, and digital product. This role is instrumental in delivering best-in-class design solutions and ensuring the team’s creative output aligns with business goals and brand standards.

The ideal candidate will bring well-rounded expertise in CRM design as well as broader brand design, demonstrating creativity and leadership in managing a diverse range of projects. They should be able to handle projects independently and collaboratively, and have experience with managing and mentoring more junior design team members.

This is a full time, permanent position. You will have a hybrid working arrangement, with two days per week in our WeWork office/on shoots in Shoreditch.

What you'll do

Design

• Oversee the execution of core brand design functions, including packaging and product design, maintaining consistency and innovation across all deliverables.
• Deliver high-quality, data-driven designs for digital and print campaigns, ensuring they are visually engaging, functional, and aligned with brand standards.
• Leverage insights from digital performance insights and stakeholder feedback to continuously iterate and improve design strategies, driving measurable outcomes.
• Deliver design projects, from initial concept through to final execution, with guidance and oversight from the Creative Lead.
• Further develop and maintain a library of CRM design components and templates in Figma.
• Drive design innovation by identifying and recommending emerging trends and technologies.

Stakeholder Management

• Build productive working relationships with stakeholders across departments, supporting the Creative Lead in aligning design outputs with business objectives.
• Support the Creative Lead’s initiatives to transform legacy designs into cohesive one-platform wireframes using Figma, ensuring consistency across touchpoints.
• Present design concepts and solutions to stakeholders, incorporating their feedback to refine outputs.

Mentoring and Coaching

• Provide guidance and support to junior designers in the team, fostering their professional growth and skill development. Encourage a collaborative and learning-focused team environment.
• Inspire and mentor team members by championing design best practices, fostering a collaborative and innovative environment, and sharing industry trends and new technologies.

What you'll bring to HeliosX

• Proven ability to deliver impactful designs across CRM, packaging, and product, ideally within in-house or creative agency environments across multiple brand portfolios.
• Line management experience of junior/mid designers.
• Strong skills in Figma and the Adobe Creative Suite. Familiarity with other design and prototyping tools is a plus.
• Clear and effective verbal and written communication, with experience presenting to stakeholders and XFN teams.
• Ability to approach design challenges strategically, using insights to balancing creativity with business objectives.
• You are positive and committed with a flexible approach to complex problems.
• You are passionate about our brand vision and values.

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

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