Product Associate

Product Associate
London, UK. Hybrid - 3 days per week in office
Permanent

About TxODDS
TXODDS is a premier provider of ultra low-latency, accurate odds data, fast scores, and innovative betting solutions for the global sports betting industry. With offices in London, Chicago, and Belgrade - and team members working worldwide - we deliver cutting-edge technology and data products that power some of the world’s top sportsbooks.

About the Role
We’re looking for a Product Associate to join our TxElite team. This role will play a key part in managing and improving our pricing proposition, ensuring smooth day-to-day operations and supporting the development of new features. You’ll work closely with Product, Client Services, QA, and Engineering to help us deliver a high-quality experience for our customers.

Please note: this role requires flexibility to work evenings, weekends, and bank holidays in alignment with the global sporting calendar.

What You’ll Do :
In this role, you’ll take ownership of key responsibilities that help drive team and business success. Your day-to-day will include:

• Managing the day-to-day operations of the TxPricing product and resolving customer issues
• Investigating API and UI-related problems, analysing feeds and requests, and testing solutions
• Collaborating with QA to perform end-to-end testing and validate user journeys
• Maintaining internal and external documentation, including user guides and support playbooks
• Writing user stories and raising Jira tickets to support development work
• Supporting backlog grooming and participating in product rituals like planning and retrospectives
• Liaising with third-party partners and escalating issues as needed
• Working closely with Client Services, Operations, Front End, and Analytics teams

What You’ll Bring:
We’re looking for someone with the skills, experience, and mindset to thrive in this role. Ideally, you’ll have:

• A bachelor’s degree or 2+ years of industry experience
• A strong interest in sports - especially Soccer, Cricket, US Football, or Basketball
• Experience working in fast-paced environments and dealing with ambiguity
• A proactive mindset and willingness to take ownership
• Comfort with technical problem-solving, including API testing and feed analysis
• Strong communication skills and a collaborative approach
• Bonus: Product certifications or experience in product ownership

What You’ll Get From Us :
At TxODDS, you’ll be part of a well-established, technology-first company with ambitious growth plans and a global footprint. You’ll work alongside brilliant minds in a culture that’s fun, relaxed, and hardworking - where innovation and collaboration are at the heart of everything we do. We offer a competitive benefits package tailored to your location, and we’re happy to share more details during the hiring process.

Interview Process
We like to keep things straightforward and respectful of your time. This role includes:

1. An initial screening call with our Talent Partner.
2. An in-person interview with the Product Owner and a senior stakeholder.
3. A final interview with a senior leader.

Equal Opportunities & Data Protection
TxODDS is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive, respectful workplace. If you require any adjustments during the recruitment process, please let us know. We take data protection seriously. Any personal information shared during the application process will be handled in line with applicable privacy laws.